Last year gift voucher popularity exploded as customers looked for convenient and contactless ways to spoil their loved ones. This year, gift voucher spend is going to be even bigger, with a projected 50% increase year on year! With Timely, you can get online gift vouchers set up in minutes, getting you ready for your biggest December EVER! 🥳
Hate selling products because you feel pushy? We hear ya! But guess what? You’re holding yourself back from providing first-class customer service and hindering your business from better financial success. In this Timely Fit class, Julie Piantadosi teaches us about having a sales mindset, and how to sell naturally, close the sale, and make money during a lockdown 💪 Watch the LIVE here on Monday 12th July, 6pm AEST
A client rewards program is a powerful tool to invite your clients to spend more, and book often. Unfortunately, a lot of salon loyalty programs miss the mark and are unsuccessful and costly. But yours doesn’t have to be! We spoke with beauty industry pro Natasha Smits to find out what works, what doesn’t, and how to make your rewards program the best in town!⚡️
You’re waiting for your client to show up, watching the clock tick deeper into their appointment time. You call them and they don’t pick up. Once, twice. Or, they answer and sheepishly tell you they forgot. You look back at the clock, grimacing.ㅤㅤㅤ Yeah...no-shows SUCK. 💩
“Don’t let the door hit you on the way out” might be what you want to say, but handling a difficult client is never that easy. Jay Chapman, a senior ZING salon coach, is here to help us turn breaking up with a client into an art.
You know what they say: you never get a second chance at a first impression. For salons who offer online booking, this might be your client’s very first impression of your business. We spoke with salon owner and entrepreneur, Sarah Parmenter, on creating an online booking experience that truly reflects your brand.
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