In response to the Safe Checklist for Beauty Therapists & Nail Salons that was released on 8 May 2020 by the Queensland State, Timely would like to confirm that our software meets the ‘record keeping’ standards outlined to safely open your business post lock down.

Timely Software meets record keeping standards

What client data does Timely store?

The following client contact information can be collected and stored securely in Timely for record keeping purposes. This data is always available for active Timely customers.

  • Name
  • Address
  • Email
  • Mobile phone number
  • Date and time of appointments and transactions

What do you need to do?

You need to make sure you’ve got up to date records for anyone who comes through the door.  We recommend you ask your clients to update their contact information prior to their appointment using client login. If you have any walk-in customers purchasing products, you must also record them as a client in Timely so that sale can be traced.

How to ask clients to update their details

How to obtain the record-keeping data from Timely

Timely reporting tools allow businesses to access client information and appointment details easily at any time.  Using the following reports you can  

While we hope you won’t need to report on any Covid breaches, our team are ready to help you should need any assistance with contact tracing reporting.