Instead of just selling haircuts and beauty treatments, salons often turn to retail products as a way to keep their clients happy and increase profit margins.
Instagram has become a huge part of any social media strategy. It’s the cornerstone to promoting a beautiful visual brand and ultimately building a great empire.
Things change in business all the time, as they do in life. Sometimes what negatively affects one sector can be a boom for another.
Everyone likes to look good, and when you're getting paid to help others look their best, having a strong professional image can help you win over new clients and keep…
At one point or another, every business owner decides that it’s time to start getting serious and set their business goals. If you’re already at that stage, good! You’re already halfway there.
Wax etc. is a waxing and beauty bar where the emphasis is on providing a waxing experience that is not only comfortable but the best waxing experience you could possibly have! Renata, the owner of Wax etc, was one of the first ever Timely users, and she loves it.
Online bookings are an important part of your online business presence, and the booking widget is the first thing your customers see when they’re making a booking with your business.
One of the world's leading men's hairdressers has started using Timely. He's on the judging panel for NHF, works closely with HABIA, and is associated with City and Guilds. MK from MK Hair Studio & Academy talks to us about his decision to adopt Timely into his business.
Kida NYC is nestled amongst the eclectic, chic vibe of thrilling downtown New York. We talked to co-owner and stylist Megumi Kida about their unique salon, where a team of 10 bring Japanese style and service to The Big Apple.
Running a business requires you to use many skills, but the one that matters the most is communication with your team.
You know that feeling you get when you think something will work, but then it turns out not to go so well? Yeah, we're not fans of it either.
Our brains process images 60,000 times faster than written text, so it should go without saying that visual content should be a big part of your marketing strategy.
Business owners like being in control and having freedom. It's often what drives them, or part of it at least, to put in the dedication and sweat required to start…
We're stoked to be welcoming a new member to our add-ons family: QuickBooks Online.
The first place that people fail in many salons is at the front desk. Appearance in our industry is everything and YES, we do judge a book by its cover!
Spread the word about Timely, and you'll get rewarded.
It's a great thing to have a busy massage practice or be working hard to build one, but it can be stressful too!
Heard all the talk about cloud computing? We're here to tell you that it’s relevant for you.
We’ve shared tips about how to reduce no-shows for your business, but sometimes despite your best efforts, a customer may not show up for their appointment.
We're welcoming Sebastián Villamonte (Seba) to our team in Wellington as a software developer.
Time is money, even more literally when you’re getting paid by the hour. We’ve recently added a timesheet report to Timely which you can use to pay your staff. Wahoo
What’s on every hairdresser’s wish list? Having more of those great clients, the A-grade ones who lift your day as soon as you spy their name in the appointment book.
Facebook marketing is the most effective way to instantly reach a targeted audience in real time. A strategy ensures you see return in your marketing efforts.
Andreas Kasoulides is the IT Manager at the New Zealand College of Massage. The decision had been made to change their booking software, and Andreas was tasked with finding the best solution for their needs. He and the college’s CEO did a lot of research into a range of booking system providers around the world. Andreas found Timely and liked what he saw and agreed with the CEO that this was the right option for them.
We're very proud to have been awarded Highly Commended in the Hi-Tech Start-up Company of the Year category at the NZ Hi-Tech Awards this year.
Do you want to work less and get more done? If you answered yes, then you need to increase your productivity. This means that you need to increase your output without increasing your input. Let Timely help!
We know that your calendar and client database is the heart of your business, so we pull out all the stops when we’re dealing with your business information.
Red Ribbon Beauty, a boutique beauty and massage therapy clinic, has a single vision — to make their clients feel “Beautifully Beautiful”. Here the clinic's owner, Rebekah, describes how Timely helps them to achieve this goal…
Kettlebell king Jacob Moller-Andersen runs his personal training business, Ma-Xfit, in a rural area of England called Weardale, County Durham. His business offers boot camps and one-on-one sessions, as well as Functional Crossfit Box.
After talking to multiple massage therapists and being immersed in the online massage community, I have come to realise that inappropriate behaviour by clients is one of the biggest points…
Want to do your own small business accounting? You can! With the help of software and occasionally your accountant, you'll be up and running in no time.
You don't have to do all the calculations involved with doing your taxes on your own. You can use software to help you, and it'll connect to your other tools so that you don't have to do as much double entering of information.
OFF Wax and Brow Bar has been awarded BEST WAX for four years running from the influential magazine Metro. There’s good reason for that – this is a business that focuses purely on waxing, and that’s it. No other beauty treatments allowed.
As creative business owners, the numbers are not usually at the top of our minds...but they should be. The numbers allow us to be creative business owners!
Running a successful and profitable business is virtually impossible without having an understanding of your business numbers.
Here in Timely Support Land, we often get questions around feature development in Timely, and how we decide what features to add next. The answer is that we don’t - you do! With a little decision making on our part too of course.
Digital tools help personal trainers grow their businesses and live more organised lives
It's time to get out with the old and in with the new in your business. This means replacing your answering machine with smart booking software.
This concept is one of the not-so-secret secrets to knowing how much you can afford to spend on gaining new clients for your salon.
Without extra staff, solo business owners have less baggage and are able to to enjoy more freedom in business. If this sounds like the life you want to live, here are some tips that may help.
As a personal trainer, it can be hard to see what the experience you provide looks like from a customer's point of view.
Do you want a record of who attended your classes in Timely? Today we've introduced a new tab on the class window which allows you to record attendance for each customer booked into a class.
The Easter holiday is almost upon us but don't worry, Timely support will be available. We got your backs!
Ever feel like there just aren’t enough hours in the day? We do too! Luckily there are a number of features in Timely that make it easier for you to manage your time. Here are some tips on making the most of Timely time.
Knowing your customers is now even easier with our latest addition to the Calendar - the heart of the Timely system!
In any business with more than one employee, there’s bound to be a bit of drama from time to time, and in a service-based business it's people who make your…
As a massage therapist, the best way for you to help your customers is to look after yourself first, since without you they have little relief from their stress and pain.
Ask your self, "Who is my ideal client?" If you can't answer that, or you list off a number of different type of people, or you say that you target ‘everyone’…
Rochelle's inspirational story does not begin with massage, but rather the time she worked as an Administration Assistant for a corporate company. During her time in this role her weight had reached 136kg, and she made the courageous decision to begin a life-changing weight loss journey.
When it comes to marketing your personal training business, there are any number of different methods you can use.
We know how the cloud works, and we know that it's actually more secure than locally installed systems. In this post, we’re going to help you put cloud apps to use to…
In 2014, Haylee Benton started PamperPad because she wanted to make it a little bit easier for people to pamper themselves. There was no single location where she could go to find health and beauty businesses in her area, so she decided to build a directory that does the research on thousands of beauty and health businesses so customers don't have to.
When you tell other business owners about Timely and they sign up, we'll give you a free month of Timely. So you can buy cake instead!... or if cake isn't your thing,…
Emily Wheeldon, Timely's HR advisor, shares some tips on how you can attract talent to your business with employer branding.
Instagram is another completely visual social network (like Pinterest), and has massive visual marketing potential for small businesses.
The recent Salon Melbourne 2015 expo did not disappoint. Not that it usually does, but it seems that this year everything was a little bit more turnt.
Facebook has added a tool to every Facebook Page that provides Facebook Page managers with information on their Facebook fans and Page activity.
If you’re interested in trying social media campaigns to get more bookings in your small business, then this post is for you.
If you're trying to market your business to a younger audience, Snapchat is the tool for you to use. Let us guide you through Snapchat Marketing.
The Timely Team is honoured to announce that MK, one of the UK's leading barbering stylists, has become a Timely ambassador and will be spreading the word about Timely throughout the UK and the rest of the world.
I’m guessing you didn’t get into business to be working all the time. Most people think of “freedom” when they hear that you’re a business owner, but so often that’s not…
Chances are by now you've heard about SEO. But what is it? And how does it affect your business? Keep reading to find out.
Being able to sell multiple services up front is great for your business, and from today you can do this using our brand new "Packages" feature.
Google Analytics is a free tool that will allow you to keep track of where your traffic is coming from, what they're looking at on your website, and much more.
It's always better to have a visitor come to your website who is looking for the services you have to offer. If you're thinking about website promotion, just read this post.
Landing pages are used as part of marketing campaigns to attract a potential customer for a specific purpose. They're the page of a website that you 'land' on after clicking a link.
How many times have you heard of people being referred to as an internet personality? That could be you!
In a world ruled by smartphones, SMS messaging is one of the most simple and cost-effective ways to reach your customers. Here's how you get started.
Welcome back to Timely Tips & Tricks, where we show you some tips for how you can make the most out of your Timely account and get more out of your today.
At Timely we love hearing stories of small business owners succeeding.
We understand that communication is the key to any healthy relationship and the relationship you have with your customers is no different. So we've made some changes in Timely to give you greater control over conversations with your customers.
We're stoked to announce that the Massage Association of Australia (MAA) has endorsed Timely as a leading booking software provider for massage therapists in Australia.
With the number of businesses joining Timely growing every day, we're excited to welcome John Bollen into the onboarding team as a Customer Onboarding Specialist. Every day, he'll help give our customers the special…
When it comes to marketing your small business, there are any number of different methods you can use. I've dealt with a lot of small business owners in a range of industries, and one thing I've consistently noticed is that many are reluctant to try email marketing, despite it being one of the most powerful and affordable ways to reach your clients. In this post, we're going to debunk some of the myths and objections surrounding email marketing so that can get you started!
Recently, we brought Gerard Barbalich into the Timely team as an intern within the Business Development crew.
Welcome back to our social media blog series, where in this post we take a look at Instagram.
We're all looking for an extra 5 minutes in our day, and when you're pushed for time you need to be able to find what you're looking for as quickly as possible.
Customer service is something that's very important to us here at Timely. Although our customers are spread out in over 2,160 cities around the world, we're dedicated to giving them all the…
We know we're not perfect. That's why we love getting feedback from customers, because it allows us to take your suggestions and use them to improve Timely.
Here at Timely we’re the masters of efficiency and we’re always looking for ways to make your life easier; we've released some great new time-saving features over the last few days which we think you’re going to love!
Thinking of starting a new hair or beauty business in 2015? There's some things you need to know first. Like, did you know that 33% of all new businesses fail within the first six months?
We're always looking for ways to save you time, so when you asked for a better way to manage breaks and shifts we put the wheels in motion.
Something we've been working on for a long time is the SMS marketing feature. We wanted it, our customers told us they wanted it, and thanks to a lot of hard…
This is a guest post by Julie Killick from VK Hair Styling.
As a salon business owner, one of my key focus areas was client retention, ensuring that my business would survive tomorrow and my staff would continue to be productive.
On behalf of the Timely team I'd like to thank you for your continued support in 2014. It is you, our passionate customers, partners and advocates, who make Timely better every year with your feedback and willingness to help us spread the word.
Here's how to survive the silly season in a salon.
Our friendly and positive attitude towards business culture is a vital part of our team here at Timely.
SMS reminders can help reduce no-shows by 50%, which makes it important that you never run out of SMS credits!
It's that time of year again where everyone who owns a business is thinking about how they can make the next year better than the last.
Welcome back to our social media blog series! This post will take a look at Pinterest, the super-visual social network that’s grown at a phenomenal rate over the past couple of years.
Christmas newsletters are a great way to show that you appreciate the part your customers play in your success. They don't have to be long or fancy to be effective, and with the right tools and a little bit of work, you could be sending out a well-designed newsletter to your customers in less than 30 minutes.
The Timely crew is growing quickly. Last year there were 7 staff at the Christmas party. This year, there are 20 on the team. We gathered most of the Timely crew together in Dunedin last week to celebrate a big year of progress!
Shaun Thornburgh from Hair Boutique shares 5 marketing strategies with Timely users to help them get more referrals from their existing clients.
Hold on, let's not get too excited! Pop down that gingerbread spiced latte and press pause on the Christmas carols for a minute, because we've got some Timely tips in time for the silly season.
I'm very pleased to welcome our latest Timely team member, Jose Mathias, who has recently joined Timely in a marketing position.
Award-winning personal trainer Jess Rule uses Timely to manage bookings and client information, which helps her business to be more efficient. We bumped into her at the Fitex conference and she gave us her story.
Everyone wants more customers, right?! Getting your customers to book online is a great way to streamline your appointment sales funnel and maximise the number of new and returning bookings you get. All you need to do is point potential customers in the direction of your booking button or page, and Timely will take care of the rest, from appointment times to payment.
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