We’ve all been there. Someone says something horrible about your business after you’ve worked so hard to serve them well. You stare at your screen and just wish they had said it to your face. So what do you do about negative feedback?
Okay, so BookFresh is closing up shop for non-US customers. But there’s no need to panic! Timely can help.
I had the pleasure of going to Beauty Expo Melbourne this year with Anna, Maddy and John, and what a whirlwind it was! We chatted with customers, talked to people in the industry, made new friends, and saw some experts wowing the crowds. Recap and pics after the jump!
With over 30 years experience between them, Sally and Sonya Clark are experts in their field. The sisters have perfected the suburban salon, offering top-quality hairdressing that rivals any inner-city salon. Meet our latest Customer of the Week: Verge Hairdressing.
It has been exciting to see Timely grow over the months and years, and with growth comes change. Redefining and tweaking roles and responsibilities to meet the demands of a fast-growing company means that we’re constantly on the lookout for exceptionally talented people to join our team.
It may seem tempting to bring on apprentices or younger staff who don't cost as much, or perhaps you like the idea of training someone up from scratch. Let's take a look at the positives, and the negatives, of hiring young people!
We've hired not one but two new team members to help our customers get the most out of Timely. I'm super proud to announce our new Customer Support person, Strahan Cole.
As a trained nurse, Anita Turner was becoming increasingly concerned about the lack of regulations surrounding cosmetic laser treatments in Australia. With some solid research and training, plus a leap of faith, Gippsland Cosmetic Laser opened its doors in 2013.