Customer Stories

By Melanie Wallace, 15 Aug 2023

How TimelyPay makes life Smooth & Simple

When aesthetics salon Smooth and Simple got started with TimelyPay, they wanted an all-in-one payment solution that transformed the way they ran their business. And they found it.

By Melanie Wallace, 28 Apr 2023

From pen and paper to efficient and professional

From the chaos of handwritten notes to a sleek, professional system that delivers the ultimate customer experience…. see how Jessica Mee Medispa made the switch to Timely and has never looked back.

By Tamara Reid, 18 Apr 2023

Timely Welcomes Ambassador Charlene Fernandez

Meet our newest global ambassador, award-winning educator and hair stylist, Charlene Fernandez.

By Tamara Reid, 17 Jan 2023

Timely Welcomes Ambassador – Kobi Bokshish

We’re delighted to welcome our latest global ambassador, hairdresser Kobi Bokshish, owner and creative director of Intershape.

By Tamara Reid, 1 Oct 2022

Timely Welcomes Ambassador – Daisy Foxglove

We’re delighted to welcome beauty therapist Daisy Foxglove as a new brand ambassador for Timely.

By Melanie Wallace, 26 Jul 2022

The proven strategy to reduce the cost of no-shows in your salon

In a post-pandemic world, no-shows and last-minute cancellations can have a big impact on your income. What if we told you there was a tried-and-tested method to help manage no-shows? Melanie Wallace, UK Marketing Manager at Timely Business Management Software, explains why online deposits could be a game-changer for your small business.

By Tamara Reid, 8 Jul 2022

Timely Welcomes Ambassador – Nathan Yip

Business Management Software, Timely is delighted to announce the appointment of its latest Brand Ambassador, Nathan Yip.

By Tamara Reid, 8 Jul 2022

Timely welcomes ambassador Sheridan Shaw

Business Management Software, Timely is delighted to announce the appointment of its latest Brand Ambassador, Sheridan Shaw.

By Tamara Reid, 30 Jun 2022

How a passion for inclusivity is putting Mamawest on the map

When it comes to ensuring clients from the gender diverse community feel safe, heard, understood and accepted, few salon owners are working harder and with more passion for the cause than Mamawest Creative Director Sheridan Rose Shaw (she/her).

By Tamara Reid, 30 Jun 2022

Meet RCNQ: the salon delivering an end-to-end inclusive client experience

10 years after starting RCNQ, Rob decided to do something to effect change within the hair and beauty industry – finding inspiration in another global movement for inclusivity and diversity.

By Alex Davies-Parmenter, 25 Jan 2021

Free emotional support from The Help Hub

Launched in April 2020 to ease the detrimental mental health impact of the Covid-19 pandemic, The Help Hub’s volunteer psychotherapists and counsellors offer free emotional support to anyone in the UK in need. Here, The Help Hub’s founder, Ruth Chaloner, named Frontline Hero in the Good Morning Britain 1 Million Minutes Awards, tells Timely how to access support, and explains why The Help Hub needs more volunteers.

By Tracey Lydiard, 10 Dec 2020

Headroom Hair Turns Twenty

This year, one of our long-time customers, Headroom Hair, is turning twenty. It’s quite an achievement to last the distance, and this salon has certainly done more than that. Now three branches strong and clutching industry awards for both the business and the team, we are catching up with Sally to talk about her journey as a salon owner.