If you’re a massage therapist, chiropractor or physiotherapist, your expertise has probably been called upon by friends and family – maybe even new acquaintances at a party! – outside of work. You spend all day helping people relax and rejuvenate their bodies and minds, and then you come home and take care of more people.
Theo Dimitri is a hairdresser with wings – travelling the globe to style tresses at a range of high-profile international fashion weeks and events. But, he’s a long way from home. The journey has been one of twists and turns, but this Brisbane hairdresser is finally finding his perfect work-life balance – one where he can call the world his office while continuing to work with the clients he thinks of as family.
The End of Year Bash is upon us! It’s a pretty special tradition – the one time of year we get all of Timely in the same room.
As we wind down for Christmas and reflect on our year, it's only right that we take a look at all the great stuff that’s been added to Timely over the course of 2016.
We couldn't be prouder today to be recognized as one of the fastest growing technology companies in Asia Pacific, as ranked by the Deloitte Technology Fast 500™ Asia Pacific 2016.
I remember each year, around this time, I'd be thinking to myself "This is the last year I'm going to be on the floor, working this hard!" If you find yourself thinking "never again!’’ then it’s time to stop and plan some self-care for you and your team. Maybe you'll even be able to enjoy the silly season that is Christmas in a salon.
The madness of the silly season is starting to creep in with only a month to go until Christmas. The good news is, there’s no reason to panic. Timely's got your back! Let’s take a look at five Timely features no business should be without over the Christmas period.
It’s practically a cliche, but it’s 100% true – as the silly season approaches, our health gets put on the backburner. And for us fitness professionals, that means our classes start looking a little bit empty! So how do you make sure that you’re not “out of sight, out of mind” for your clients over Christmas?
iPad users, have we got a treat for you: a brand-new, beautifully smooth integration! And it's not even Christmas yet.
The holiday season is synonymous with being busy. For us business owners, it’s easy to let our health slip – opting to squeeze in that extra client or extra hour at the books before the next Christmas do! Although it’s important to indulge and allow yourself to enjoy those bubbles and late nights, it's easy to emerge in January feeling less than your best.
A couple of weeks back a delightful young man by the name of Liam Bigelow joined the Timely crew. He's a Developer Designer working in the Marketing team to add whoosh and sizzle to Timely's marketing website. Check out his sweet farmer's tan:
As a company that serves the Hair and Beauty industries, we keep a pretty keen ear to the ground about what’s buzzing around. After all, today’s rumour becomes tomorrow’s trend.
Your Timely navigation bar will look a bit different, starting today! We've added a couple of buttons that will save you (and your clients) time, and changed the Setup menu to be easier to click around. What can we say, we love efficiency!
In the first two instalments of our series, we looked at why blogging is great for business, and how to get inspired. And guess what? The hard part is over. It's now time to write your salon blog!
Say you’re a personal trainer. You’ve studied and practiced to get where you are, and now you’re finally building up your client base. And then it starts – the nutrition questions. What’s a personal trainer to do?
Welcome to Timely Tactics, where we break down some of the nifty things you can do with Timely. I’ll wager there’s always a new trick up our sleeve to show you, no matter how long you've been with us!
On a quest for job satisfaction, Julia Ward decided it was time to quit investment banking and start investing in her own happiness. The result: Happy Paws Fitness! With its comprehensive and personal service, Happy Paws is a hit with busy Sydney pet owners.
Some of you might have noticed this question pop up while using Timely. Some of you might have x'ed out of it. Some of you might even have answered it (thank you)!
Eco-friendliness and sustainability have been buzzwords in the salon industry over the last decade, but being green is now more than just a trend. It’s becoming a responsibility.
I’m stoked to welcome Richard Simes to the Timely tech team. Richard hasn't been with us long and is already coding great new features and fixes for our customers.
Whether you’re wielding an IPL gun, pampering people in a treatment room or creating some gorgeous nail art at a manicure table, we’ve got you covered to ensure you don’t double book your most important assets.
Building a successful salon business takes time, perseverance and a lot of hard graft, but there are ways to love being a salon boss. I know from experience that as CEO of a busy salon it’s easy to get trapped in the cycle of working all the hours in the day, involving yourself in every aspect of salon life to ensure your business runs smoothly.
Last weekend we joined Habia at Salon International and had an awesome, full-on weekend. It's always such a blast to meet people in the industry and watch the experts at work. I put together a little run-down of what went on so you can relive the magic!
Libby Angus took the plunge into small business ownership to pursue a career in bikini training and social media management. At 21, she found a gap in the market that was not only profitable, but also vital to the health and wellbeing of young women.
Writing may not be your passion, but hair, beauty and business is. Every blog is different, and every writer has their own unique style. Some days it's easy to get the ink flowing, and other days you may be be faced with writer’s block – it happens to us all. If you need some inspiration to get started on your blogging journey, here are a few things to consider.
When you walk into The Facialist in Auckland, you’re greeted by the combination of soothing aromas, warm minimalist design and Ashleigh’s calm smile. It’s a winning trio and one that hints at the relaxing, professional experience ahead of you. But Ashleigh Scott wasn’t always The Facialist.
Last week we welcomed Marlia Morris to the team (alongside Sam Barton), who has joined our customer onboarding unit to help us provide fast, friendly, knowledgeable help while businesses set up their trial and get rolling with Timely.
Lovely photos of your team is a wonderful way to introduce them to new customers; it can also mean the difference between that person choosing you or one of your competitors. So I've put together a few easy tips on taking photos that will help you present your team well.
Sam Barton has joined us (alongside Marlia Morris) in the customer onboarding team this past week, and is already straight into helping businesses smoothly move their data from other booking systems across to Timely.
We've all seen it: a salon or spa that so effortlessly succeeds it almost seems like magic. You look at them and think they probably never have to discipline their staff, they never have to worry about what they're going to post on socials, and they always have plenty of time for family.
Writing a blog isn’t for everyone. But if you’re looking to be a leader in your industry, it’s a great way to assert your voice and gain some cred. Even if you don’t feel wild about writing, you still probably have a treasure trove of knowledge about your profession that would appeal to many people. We’re here to simplify the process, and help you find your voice.
Chronic lateness is something most of us will encounter in our lives, whether it's from our coworkers, our staff members, or even ourselves. It can be difficult to know what balance to strike between being too lax and ruling with an iron fist, especially if the lateness isn't necessarily cutting into client time.
Salon FiftyThree is Rachel and Jese’s first business, but you’d never know it.
Timely was built to help small business owners simplify administrative tasks, and make their lives easier. Four years on, we are proud to introduce our new iOS app, which takes simplifying business tasks mobile! So what does our new iOS app mean for our customers?
Do you ever feel like your mind is a computer browser with 100 tabs open all at once? You flick through them, a million thoughts swirling around your mind, pulling you down through different ideas, stories, memories, and possibilities. Let me teach you some tools to create a day that's both productive and fun.
They say necessity is the mother of invention. In my case, lunch cravings were the mother of a business.
Staff meetings have a reputation for making people go “ughhhhh". So why have staff meetings? We asked some of our customers.
Salons are busy places, and often your mind is on a handful of tasks at one time: phones are ringing, timers are going off, jugs are boiling and, of course, there are clients to attend to! Luckily for the modern salon owner, there are some great apps out there to help streamline and simplify your business.
Thank you to all of our small business customers who have chosen Timely for appointment scheduling. We are 100% committed to providing an amazing solution, and listening to what you need in order to improve our software.
You might be aware that we’ve been working hard on a native Timely app for iOS devices. We're trying to play it cool, but we're pretty dang excited about it.
You might be running one-on-ones and feeling like you’re stuck in the mud, wasting your (and your team’s) time. Maybe you’re doing ok with them, but things aren’t quite gelling and you’re sure they could be better. Or, you’re not even running them at all, put off the idea by your own bad experiences in the past. This post is for all of you.
A quick glance at any newsstand will reveal a multitude of wellness magazines with “healthy,” “fit” bodies shrouding the covers. But take a look around you – those bodies don’t always reflect our world. If you're only using these fitness stereotypes in your marketing, you might be missing out on a whole lot of potential clients.
When I interviewed at Timely, I was asked if I knew what Software as a Service meant. I said yes, because I was pretty sure that I did know. Spoiler alert: I didn't.
I’m chuffed to welcome Ryan Dickison to the Timely team as our first South Island based developer (so far!). Ryan brings a huge amount of software development experience to Timely, including time with Microsoft, Propellerhead and Education Perfect.
Timely's Brand Ambassador Larissa Macleman got the inside scoop at Beauty Expo Australia 2016, and came back with more pumped up than ever about the future of beauty. Check out take on the fun!
We are very pleased to announce our new Head of Finance, Angus Weir. He's here to pull all the levers on the Timely rocketship to keep us shooting for the stars. We're psyched to have someone to count the beans who's as cool as Angus.
We are very pleased to welcome another Anna on board our team here at Timely. Anna is our newest Customer Champion – and we couldn’t be happier! Anna is a seasoned support professional and she'll be bringing her experience and skills to benefit our customers.
We think our customers are pretty great. So, we're giving you a free month of Timely if you refer a friend. Happy days all around!
If you've been watching the Olympics on your couch and thinking "Maybe there's still time for me to start my synchronised swimming career," you're not alone. Gyms and facilities worldwide see an increased interest in sports and fitness during the Games. How can you take advantage of the excitement and energy now running through everyone's veins?
I was lucky enough to attend the Semi Permanent design conference in Auckland last weekend. Thanks Timely! I'm leaking from the ears with all the new things I've learned, and buzzing with excitement.
When I established my barre studio in 2015, I was a fledging businesswoman, following my passions and hoping I could generate something successful with my dogged determination. Now two years in, there are certainly things I would do differently.
Hey, Rosa Anderson-Jones! Welcome to the team! Rosa has joined the Timely team as our new Content Writer. A seasoned small business owner and fitness instructor, Rosa couldn't be a more perfect match for our crew!
We recently celebrated our 4th birthday at Timely. It was a chance to celebrate our achievements and of course, eat cake!
With all the buzz around the social media marketing options, it's easy to overlook your inbox and the importance of a good email. A regular newsletter can still work just as well for you as it did 10 years ago. Let's take a quick look at how to ensure your newsletters are rocking.
Entrepreneurship, innovation and the world of tech is pretty alluring for today's millennials, but can you learn how to be an entrepreneur?
Brisbane was covered in mist and rain for the 2016 Hair & Beauty Expo. Not my usual experience of Queensland! It did not, however, hamper the spirits of the hair and beauty peeps in Brisbane.
Nau mai haere mai ki a koutou i tēnei wa, ngā mihi ki a koutou, tēnā koutou katoa. Welcome and greetings to you all, at this time.
We've put together five great tips to help you make the most of your Timely account, calendar sidebar, taking attendance in classes, options for your Book now buttons and more!
For a lot of our customers, the summer wedding season is in full swing (please do some basking in the sun for us, Northern Hemisphere, we’re very jealous here in New Zealand). And that means a lot of your hair stylists and makeup artists are flat out at the moment!
More than halfway through the year might seem like a strange time to start talking about New Year’s resolutions, but bear with me. How are this year's resolutions going?
A good website is the digital storefront for your business. It showcases your services and important information about your business. One vital part of your website is the About Us page.
My conversion from haphazard runner to gym rat was an eye-opener. It wasn’t my health, or the rapidly approaching 3-0 that changed my mind. This the story of how a personal trainer made me love the gym.
Worried about keeping your private business info, well...private? We've introduced more finely grained controls over security and staff access in Timely to make sure everyone's seeing what you want them to see!
Good online reviews are a must for any business advertising online. 81% of customers do online research before spending their money. If they can't find reviews of you, you might be knocking yourself out of the running.
Fitness is an industry that seems to have really hit the ground running (#sorrynotsorry about that stellar pun) when it comes to social media. There are heaps of ways to showcase what you’re about and to connect with potential new clients.
Wondering how to get your website to the next level? Lost on how to convert website traffic into bookings? You might want to take a look at these four Timely customers.
I remember being worried about a slow client week early on in my business. The very first time it happened, it was school holidays and I was suddenly not getting bookings. My client calendar went from full to one client in a matter of days.
There is a buzz around the changing tide of the hair industry. The chatter is all about technology and changes in the industry. Hair Expo Melbourne was the perfect setting to revel in the anticipation!
So, you’ve got yourself a business - and now you need a website. It might sound a little bit intimidating, but no need to be overwhelmed! We’ve got you covered with a few basic tips to help you make a website as awesome as your business.
Our Techbots are constantly working away to keep Timely running smoothly, as well as adding big exciting features. Sometimes the smallest tweaks and enhancements can make all the difference!
The loved-up raving fan: a universal salon mystery. Just one of several client personas that can leave you scratching your head in bewilderment until you learn to understand the different personality types we meet not just in the salon, but in all walks of life.
Working from home can be awesome. You avoid traffic, Monday morning meetings and most importantly you can go sans pants all day long if that's your thing.
Modern living and stress seem to go hand-in-hand sometimes. It probably isn’t a surprise to you that the stress can have a significant impact on mental wellbeing.
At Timely, our mission is to build amazing software that saves you time and gives you back more of your day - and then keep making that software even better.
While it may be at risk of achieving buzzword status, mindfulness can be a hugely helpful tool in improving your work/life balance and is a valuable addition to your self-care plan.
We had a blast representing Timely at the 2016 Beauty UK Show in Birmingham last weekend. Thousands flooded the floors to discover what the best in the industry had to offer.
After releasing the Timely iOS app last year, we saw a huge increase in traffic from iPhones and iPads. It was a hit! We're determined to provide a great experience on these devices, so we immediately set to work on making it better.
Lured in by the the siren call of remote working, the opportunity to work with a "tight-knit and ambitious team" and a series of "the most interesting interviews she's ever had", Grace made the awesome decision to join us here at Timely as our new Inbound Marketing Manager.
A few years ago someone called Timely a lifestyle business. At the time I didn't like it at all. Today, we embrace it. If you work hard enough at both, growth and quality of life can be complementary rather than competing priorities.
When I first started my business, some days thinking about the bigger picture purely overwhelmed me. It took me many months to stop looking so far ahead so that I could really focus on the present moment. I see so many of my entrepreneurial, heart-centered and driven clients fretting, stressing, worrying and overwhelming themselves with trying to work out what the bigger picture is, before all their business puzzle pieces are ready to be found.
If you’re a business owner and a mum, then you’ll know these are two of life’s most satisfying challenges. But doing both at the same time can be a real mission. If you’re clinging to sanity or even just want to iron out some wrinkles, here are some tips for busy business Mums that can help your business and family life.
How often do you pick up your smartphone to have a quick look and find yourself mid-scroll half an hour later, having achieved nothing in the meantime? We’ve all been there. Not only is this technology addiction impacting our productivity but also our wellbeing as business owners.
The startup life is notoriously fast, busy and stressful, and somewhere among the foosball tables and vending machines we've lost our way on true self-care.
Anna is our ace new Community Engagement Co-ordinator who, like an Octopus, has her paws in all corners of the Timely marketing machine. You’ll see Anna popping up in all of our online communities spreading the Timely love and helping connect the dots within our ecosystem.
Sometimes it's the little things that are important.
Being a business owner can sometimes mean that we lose sight of the forest for the trees. It's important to check in with ourselves regularly and take stock of the bigger picture. Gratitude and mindfulness as part of our self-care regime is one way in which we can create this space.
Startup Weekend takes place all over the world. It’s a 54-hour event where people interested in entrepreneurship have the opportunity to experience launching their own startup. This year, Timely came aboard to support Startup Weekend Dunedin.
The problem with owning a business is that we can get so busy running around after everyone, ensuring jobs are being done, people are happy and our families get our attention, that we lose sight of ourselves and our own needs. When we don’t take care of ourselves it erodes the quality at which we operate. We get stressed, tired, run down with colds and flu’s and we suffer from fuzzy and muddled brains.
Congratulations! If you’re reading this, it’s safe to assume that you’ve decided to open your very own small business.
In some parts of the world, it’s that time of the year when we look a little closer at our business numbers and start to frantically prepare our tax returns. With that in mind, it seemed like a good time to delve into some tactical tips around sales and invoicing in Timely.
Want to add credit to your customer's accounts in Timely? Well, now you can! Wahoo!
Early on in my business journey I learned that the key to running a successful business was to work on my business more than I worked in my business. I’d worked so hard to grow a following of loyal clients whom I loved but now I was also loaded with an abundance of business tasks, many of which were a drag. My evening hours were spent doing boring admin and everything I couldn’t get done in between clients during my busy business day.
I would wager that you’d be delighted to see your favourite client every day. Even if only for a coffee and a chat. But if you don’t love coffee to the same extent I do, or simply don’t have the time to meet face to face regularly, then here’s one way you can still regularly talk with your customers without getting the shakes from too much liquid awesomeness.
Family means different things to different people and here at Timely we embrace a family first mentality in all we do.
Building and leading a remote team is a unique scenario. There are five key things I’ve learned on this journey so far, which by sharing I hope will help others to grow remote crews that are happy, thriving, and smashing it out of the park.
We are so super stoked to have scooped the Rising Star award last night at the ninth annual Microsoft NZ Partner Awards held in Auckland, NZ.
We recently looked at how using the SMART formula (Specific, Measurable, Attainable, Relevant and Time-bound) around KPIs can effectively help grow results and key business goals. Now, let’s take a look at how applying the same principle of setting SMART goals can help you to build and retain customers using the power of Social Media Marketing.
Growing your business on a budget can be tough. So it's important to make sure you are maximizing your marketing dollar and your limited resources on the right activities that will get you measurable results, fast!