Business Tips

Ideas and tips for your business from a range of industry experts on growth, finances, staff, wellness, and more.

The 6 steps to having a successful salon
By Hollie Power, 16 May 2022

The 6 steps to having a successful salon

I remember when I first opened my salon, someone suggested it wouldn’t make any money because ‘sitting around all day painting nails is a hobby and not a business’. Well, I proved them wrong. After growing a 9-treatment room spa which I sold in 2020, I now coach salon owners daily and regularly see that actually, owning a salon or hair and beauty business, is probably more complex than most other business models.

The changing shape of beauty businesses
By Tamara Reid, 16 May 2022

The changing shape of beauty businesses

As the post-pandemic world returns to normal, many beauty professionals are redefining success in their own terms. But how can we find purpose at work without returning to hustle culture? Tamara Reid, Head of Partnerships at Timely, speaks to business owners to find out.

How to stick to and enforce a cancellation policy
By Hollie Power, 29 Apr 2022

How to stick to and enforce a cancellation policy

We’ve all been there. A client calls to cancel 20 minutes before their treatment and asks for their deposit back and we don’t know what to say. Refund, and all will be well, but we will have lost that booking space? Or tell the client we can’t refund and we are holding their deposit and risk a tirade of abuse?

Calling all budding entrepreneurs: here are 7 ways to set your new business up for success
By Blair Kemp, 12 Apr 2022

Calling all budding entrepreneurs: here are 7 ways to set your new business up for success

Almost all small business owners will agree that the first few months after launch are a rollercoaster of emotions. Thankfully, you can steady the ship by focusing on these seven things.

Work smarter not harder: How salon owners are diversifying their income in 2022
By Blair Kemp, 12 Apr 2022

Work smarter not harder: How salon owners are diversifying their income in 2022

Off the back of a challenging two years, we’ve seen a rise in salon owners future-proofing their businesses by adding an online store. Here’s how they’re doing it (and how you can too)

Should you take a deposit during these Covid times? We look at both sides of the argument
By Blair Kemp, 30 Mar 2022

Should you take a deposit during these Covid times? We look at both sides of the argument

Last minute Covid cancellations can impact your business big time. In response to the Omicron strain, some salons are cracking down on cancellations to help reduce no-shows as the Covid crisis continues to drag on and on (and on…).

Elevating the Client Experience
By Hollie Power, 10 Nov 2021

Elevating the Client Experience

The wow factor. That’s what we all want, don’t we?

Our clients think that what we do is ‘wow’. That we are the best. That we deliver the most incredible experience every single time they walk through our doors. And isn’t that an exciting concept?

I mean after all. We are artists. We are healers. We are therapists. We are stylists. We often know our clients better than they know themselves. And yet, on occasion, we can overlook the simplest of things that have the biggest impact. 

Ready, set, reopen!
By Tracey Lydiard, 28 Sep 2021

Ready, set, reopen!

You’ve had to sit back and watch thousands of people commit crimes against beauty during lockdown, but it’s almost your time to save the day! We’re here to help you stand up against terrible home haircuts, poorly shaped eyebrows, and hot wax disasters by getting your business set up and ready to reopen with a bang 💥

We’re all in this together
By Michael Specht, 31 Aug 2021

We’re all in this together

Hi friends, I’m Michael; the Asia-Pacific Regional Manager for Timely! Like many people, I’ve been in and out of lockdown over the past 18 months, so I wanted to share my perspective on staying well and looking after ourselves during this challenging time.

Getting clients back into the salon
By Hollie Power, 4 Aug 2021

Getting clients back into the salon

It’s refreshing to see the upturn within our fabulous industry of late. With more people embracing sunnier days, and less restrictions, businesses are getting back into the swing of things as they continue to treat their clients to an array of sparkly services. But there has been a little resistance – and we have most certainly seen some businesses struggling to attract their usual clientele back through the door.

Taking Your Business Online
By Lu, 28 Jul 2021

Taking Your Business Online

Daniela Costa, owner of Daniela Costa Brows and Beauty, has pivoted her business to make her product and service offerings available online, helping her to continue to serve her clients and make an income through lockdown.
Covid Support for Australian lockdowns (July 2021)
By Lu, 23 Jul 2021

Covid Support for Australian lockdowns (July 2021)

If you’re reading this, you – like many of us here at Timely – are facing yet another uncertain period of lockdown. There’s a lot of information out there about what help is available to Australian businesses right now, so we’ve pulled it all together into one place. Below you’ll find information specific to both business owners and employees across VIC, NSW and SA.