Blog | Timely Salon & Spa Software

By Tamara Reid, 8 Jul 2022

Timely welcomes ambassador Sheridan Shaw

Business Management Software, Timely is delighted to announce the appointment of its latest Brand Ambassador, Sheridan Shaw.

By Tamara Reid, 30 Jun 2022

How a passion for inclusivity is putting Mamawest on the map

When it comes to ensuring clients from the gender diverse community feel safe, heard, understood and accepted, few salon owners are working harder and with more passion for the cause than Mamawest Creative Director Sheridan Rose Shaw (she/her).

By Tamara Reid, 30 Jun 2022

Meet RCNQ: the salon delivering an end-to-end inclusive client experience

10 years after starting RCNQ, Rob decided to do something to effect change within the hair and beauty industry – finding inspiration in another global movement for inclusivity and diversity.

By Blair Kemp, 3 Jun 2022

Pride Month Round-Up

This Pride Month, we're proud to share some simple changes you can make to create a more inclusive environment in your salon or clinic.

By Tamara Reid, 2 Jun 2022

Want to grow your salon and attract new clients? Start by nailing your digital client journey

Once upon a time, your client’s journey began when they walked through the doors of your business. But thanks to technology, the salon experience now starts while your client is mid Instagram scroll. Tamara Reid, Head of Partnerships for Timely, explains how to nail your digital client journey.

By Blair Kemp, 1 Jun 2022

Timely talks inclusivity, gender identity and how to be a meaningful LGBTQIA+ ally

Come behind-the-scenes with us at Timely’s You Belong panel discussion, held on Harmony Day in beautiful Melbourne, Australia.

By Hollie Power, 16 May 2022

The 6 steps to having a successful salon

I remember when I first opened my salon, someone suggested it wouldn’t make any money because ‘sitting around all day painting nails is a hobby and not a business’. Well, I proved them wrong. After growing a 9-treatment room spa which I sold in 2020, I now coach salon owners daily and regularly see that actually, owning a salon or hair and beauty business, is probably more complex than most other business models.

By Tamara Reid, 16 May 2022

The changing shape of beauty businesses

As the post-pandemic world returns to normal, many beauty professionals are redefining success in their own terms. But how can we find purpose at work without returning to hustle culture? Tamara Reid, Head of Partnerships at Timely, speaks to business owners to find out.

By Hollie Power, 29 Apr 2022

How to stick to and enforce a cancellation policy

We’ve all been there. A client calls to cancel 20 minutes before their treatment and asks for their deposit back and we don’t know what to say. Refund, and all will be well, but we will have lost that booking space? Or tell the client we can’t refund and we are holding their deposit and risk a tirade of abuse?

By Hollie Power, 26 Apr 2022

Reboot your salon pricing

It’s a wonderful thing, the salon world. It's sparkly, ever-evolving, transformational and a truly beautiful industry to be part of. We are so lucky that we can bring our passion to life and spend time looking after our gorgeous clients. But, (because there is always a but) this ONLY works IF you can get your numbers right. Your salon pricing is fundamentally the biggest building block of your business, and now, more than ever, we need to have this in hand.

By Blair Kemp, 12 Apr 2022

Calling all budding entrepreneurs: here are 7 ways to set your new business up for success

Almost all small business owners will agree that the first few months after launch are a rollercoaster of emotions. Thankfully, you can steady the ship by focusing on these seven things.