We’re stoked to be able to welcome Sarah Flutey to the team, as Timely’s head of marketing.
Gone are the days of beauty being aligned solely to vanity, instead the beauty industry is now offering holistic wellness services that treat your body from the inside out. Meet the latest Customer of the Week: The Beauty Bar.
The new year is an exciting time for salon and spa owners. New customers, new trends, and maybe even some new products and services.
Jazz Pampling is a Sydney-based eyebrow artist and educator who is redefining the ways in which women shape their brows. Her client list is rapidly growing and includes Paula Abdul, Naomi Watts, Jessica Mauboy, Samantha Harris, Heather Maltman, Cassie Howarth, and Network Ten's Natarsha Belling. Meet our latest Customer of the Week!
Now that the Xmas decorations are packed away and the holiday hangovers are wearing off, it’s time to get cracking with those all-important goals for the year ahead!
Anna Moine combines an affinity for business with her passion for the spa industry to provide a comprehensive, strategic and motivated approach to the projects she undertakes. Overseeing the development process for a diverse group of clients, including Estee Lauder, Ralph Lauren and Michael Kors, Anna is hugely knowledgeable when it comes to helping businesses grow. Anna shares her insights into the ever-developing hair and beauty industry.
As we approach the festive season, it's time to look back over what we've added to Timely over the past year. It's been a huge year for us, and we're excited to bring you even more goodness in 2018!
Hey Timely family! 👋🏼 We have some amazing things planned to help make the experience of running your busy salon or spa even easier, so buckle in and let me give you a sneak peek!
Purely Polished was founded by Iman Davamoni shortly after she became a mother. It was motherhood that brought her to the realisation that getting to a nail salon was a real challenge for busy mum's, professionals and shift workers. Meet our latest Customer of the Week: Purely Polished.
Dario’s passion for perfection and his uncompromising attention to detail has seen him become one of Australia's most successful hairdressers. His sophisticated and sexy hairstyles have featured in the likes of Harpers Bazaar, Singapore Elle, New Woman, and Cosmopolitan. Dario Cotroneo shares his tips on salon success.
Here's everything you need to know about when Support, Sales, and the Techbots will be available over the holiday period.
Being in the aesthetics industry, Janna Hayes is aware of the pressure put on people today to live up to unrealistic body standards. Palms Body Clinic is about keeping things real while providing reliable treatments for people who are finding that body image issues are stopping them from enjoying life.
Tanya Chernova is a voice of inspiration, empowering people worldwide to know their power, live with purpose, and to ignite their passions. As a salon industry expert and a personal growth guru, Tanya Chernova is a tour de force at maximising human and business potential. Tanya shares her thoughts on what success looks like in the beauty industry going forward.
We’re beyond thrilled to introduce our new Timely Test Analyst, Keri van der Westhuizen.
Built in an industrial area of Brisbane, Veronica has transformed a warehouse into a browspace. Filled with greenery, graffiti, and polished concrete floors, Brow Lust offers a unique experience. One that is highly sought-after amongst its customers.
We’re very pleased to welcome Emily Rae Jenkins to our Customer Support team. Emily is joining our growing UK guild so we can ensure our customers are supported in all time zones and locations.
Faye Murray has been a salon coach for over 17 years, so she’s certainly witnessed its developments and changes. An absolute salon whizz, Faye shares her thoughts on this ever-changing industry.
Che Kavanagh opened Fresh Prince Barbers earlier this year, with the goal to create a space that reflects the evolving needs of young men. Fresh Prince Barbers is a place where all men can relax, absorb the atmosphere and feel well-groomed. Inspired by all things 90s, Che and his team are challenging the barber scene.
At only 27, Caitlyn Menzel has built a strong industry presence. She has a reputation for being an amazing leader and an expert in salon management and mentoring. Her achievements have earned her numerous awards, the opportunity to speak at events and seminars, and allow her to continue to grow her loyal circle of coaching clients. Caitlyn shares her tips for salon success.
We’ve been in the news a bit recently with our funding announcement and people are always interested in our remote working model, which we call #timelylife. The benefits to our team are pretty obvious, but why is it good for our company and our customers?
As a young boy, Joe watched on as his Grandfather cut hair. Inspired by his forebears, Joe opened his very own salon named aptly after his late Grandfather, Stanley. Meet our latest Customer of the Week: Stanley and Co.
We’re back with another selection of tips and tricks to level up your Timely skills! We’re still finding new and exciting ways to save time with Timely, so here are a few things you might like to try.
Spanning over 25 years, Rae Morris is one of the most influential makeup artists in the world. Four times Australian Makeup Artist of the Year, and the longest-serving makeup director for L’Oreal Paris, Rae's work has graced the covers of Vogue and Harper’s Bazaar, illuminating the faces of Naomi Campbell and Cate Blanchett. A go-with-the-flow personality, Rae shares her tips on succeeding in this hugely competitive industry.
As Timely grows in size and scale, so too do our accounting responsibilities. To help wrangle the numbers, our finance team welcomes a new member: Ange Travers-Jones.
It’s that time of year where consumers are searching for great presents to give to family and friends. With so many choices in the market, how do you make your brand stand out and make money during this time? Here are my top 5 tips to benefit your business with gift cards. #Winning.
Salon de elephant is a place for inner-city residents to escape. Offering more than just a haircut, the salon is a space where clients can recharge and feel good. Meet our Customer of the Week: Salon de elephant.
Stepping foot in Edwards and Co, you’ll be greeted with the familiar sounds and smells of a salon. A rush of hairspray, the familiar hum of the hair dryer and the chatter between client and stylist.
We have more information at our fingertips now than ever before, and when a prospective client makes the decision to look for a new service provider, they jump online to do it.
I'm pleased to share some news with you that we've raised $7 million in funding to help us make Timely bigger, better and faster for you. Thank you for your support to this point, but buckle in folks. We're just getting started!
Natalie Anne has a created a unique business model, driving marketing so hard to the consumer that salons had to take notice. Not shy of hard work, Natalie Anne has created an esteemed salon, education system and hair-care line in the space of a few years. Here’s how she’s done it.
Gift vouchers can be a major revenue driver over the holiday period, which is why we are pleased to announce the ability to sell and redeem gift vouchers on Timely’s iOS app.
STUDIO SASHIKO isn’t your generic cosmetic tattooing parlour. Inspired by the decorative embroidery styles that adorn traditional indigo dyed fabrics in Japan, their mission is to provide a high quality and unique experience for their clients. Meet our latest Customer of the Week, STUDIO SASHIKO.
We’re very pleased to introduce Adam Burns to the Timely team as our new Account Executive. Adam has many strings to his bow, which makes him a handy weapon in our Timely Sales team.
A topic which seems to be in constant discussion among hair and beauty salons is client ownership and contact information. In the hair and beauty industry, customers build very personal relationships with their stylist or therapist.
The inspiration for Laura Soszynski’s business was to live simply, and organically. A Willow tree symbolizes magic, healing, inner vision and dreams; this is the true essence of her Brisbane spa. Meet our latest Customer of the Week: Willow Day Spa.
One of the most difficult elements of running any business is how to best manage your staff. Salon business coach, Lisa Conway, uncovers some of best ways to build a kick-arse team of people that you can love and trust.
Have you tried SMS marketing in your small business yet?
Gift vouchers can be a great addition to your salon. If left unchecked though, they can quickly become more hassle than they’re worth.
Gift giving can be tough, especially when the recipient seems to have everything! People like this love receiving experiences rather than material gifts, and often the best way to do this is through a gift voucher.
Rachel Kruger finds the solution to a successful business simple — hard work and good people. Meet our latest Customer of the Week, The Hair Boutique Oakura.
Our UK presence has just grown stronger! Sally Conchie has joined our budding sales team, providing another friendly first point of contact.
Hair and beauty businesses are about to be booked solid, so it’s a good idea to get your social media strategy sorted now. With a few of these simple tricks, you can set it and forget it for the next couple of months.
Mollie Clegg was on a mission to create a unique salon experience for her clients. Situated amongst the hustle and bustle of Brunswick, Lola Fortune offers clients an escape from their busy city lives. Meet our latest Customer of the Week: Lola Fortune.
With Timely on your side, you’ll be set to take this season to new heights. We’ve put together a few tips and tricks to help you thrive (and not just survive) this silly season.
We’re super pleased to welcome our new Customer Support Specialist, Stephanie Dickinson-Cole.
The perfect union of skills, aesthetic beauty specialist Gillian Lowe and entrepreneur Jennie Wallace have created an award-winning skin clinic in Belfast! Meet our latest Customer of the Week: Beyond Skin.
The days of the one-stop shop may not ever be over, but as hair and beauty grows, there’s room for a more bespoke approach. One that prioritises quality and skill over ease of access or familiarity.
Life is about to get extremely busy for many people, but if you’re organised you can capitalise on the busy season. Make it a successful time of year, rather than a stressful one.
In a world full of photoshop and false realities, Kate Devlin brings transparency back to the beauty industry. Meet our latest Customer of the Week: Kate Devlin Makeup.
Our Melbourne team is growing fast! Alex has just joined us here in the sales team as another friendly first point of contact.
The Lip Lab has revolutionised the cosmetology industry, allowing consumers to maintain creativity and individuality in their purchasing decisions. Business partners Sarah Emmanuel and Jenna Gnoato loved the Lip Lab concept so much that they decided to open their own branch in Ballarat. Meet our latest Customer of the Week: The Lip Lab Ballarat.
We’re back with another selection of tips and tricks to level up your Timely skills! We’re still finding new and exciting ways to save time with Timely, so here are a few things you might like to try!
The desire to be sustainable has evolved. Today, society is wanting to make greener choices, and the majority now understand that sustainability is more than a trend — it’s a responsibility. We sat down with the Director and Founder of Sustainable Salons, Paul Frasca, to find out why running businesses sustainably is a no-brainer!
We’re saying farewell to winter here in the Southern Hemisphere, and things are heating up on the Timely feature front. Here’s a roundup of what's been released over the past couple of months, and a glimpse at what's coming soon.
I’m delighted to announce the appointment of Timely's new Chief Product and Marketing Officer, Jo Blundell. Jo’s experience will take Timely to a new level for salon and spa owners around the world.
First impressions are important, especially when you’re running a professional salon. Outside of the services you provide, the best place to make a great first impression is at your front desk.
After working at a Polynesian Spa in New Zealand, Stacey Burt became increasingly interested in enhancing beauty with Earth's natural resources. Her new Melbourne-based business focusses on using organic products and services to treat and care for the largest organ in the human body: the skin. Meet our latest Customer of the Week: Little Company.
Social media and PR expert, Estelle Oliveri, tells us why she made the jump from successful architect to PR expert. Finding a strong alignment between architecture and beauty, Estelle tests, challenges, and builds digital ideas for hairdressing and beauty businesses. Here are her predictions for the future of the industry.
Welcome to Sam our new full stack developer who is already hard at work building cool stuff into Timely!
The hairdressing industry has always given Ryan Reed endless inspiration and energy. After working in London as a hairdresser, Ryan returned to his hometown of Brisbane armed with fresh concepts and skills. Meet our latest Customer of the Week: RYAN.CO Barbershop and Supplies.
Helping customers solve problems in a fast and friendly way is what we do at Timely...and we love it!
Beauty comes at a price, and at the moment it’s an expensive one for our environment. Hair and beauty salons have a huge impact on the health of our planet, and the way they're run makes more of a difference than you might think.
When you’re running a salon or spa, the last thing you want is to trap your client at the front counter. Our brand new point of sale system makes the payment experience a breeze.
Health, fitness and massage are well engrained in the Wallis family psyche. Driven by their passion for the human body, Theo and Matthew Wallis opened their sports massage therapy clinic, The Muscle Mechanics, in 2014 — and their business is growing from strength to strength.
We’re back with another selection of tips and tricks to level up your Timely skills! This month we’re delving into some ways in which you can up your customer communication game.
Sustainably-run salons are popping up all over the place and the more popular they become, the more that their practices are expected by customers.
Stuck for social media ideas? Healthinomics make getting more online bookings easy with a range of FREE social media image bundles.
Hairdressing is one industry that Laurie Carter doesn’t see slowing down anytime soon, so to make sure that she can be in it for the long haul, she takes a sustainable approach to hairdressing — one where people and the environment are at the heart of everything they do. Meet our latest Customer of the Week: Salem Hair Co.
If you own a hair, beauty, or massage business, then at some point in time you must have considered your impact on the environment.
We have a new recruit in Marketing here at Timely and we’re tickled pink. Amy Potter has joined the team to help us out with Social Media and we already love everything about her, right down to her pink hair.
Divine London launched five years ago in a single room in Rupal’s house. Now, the business has grown into a home of its own! Meet our latest Customer of the Week: Divine London.
Joel’s role here at Timely is to welcome anyone starting their free trial. He's the first point of contact, the friendly face, and the helping hand.
In the age of instant communication it’s possible to nurture customer relationships even after they leave your building. In fact, it’s become an expectation.
Going green requires effort, but not as much as you might think. In fact, adopting modern technology saves you time and money, and can save the environment at the same time.
Carla Lawson puts her name and reputation to everything she does, which is why customer service and quality never slips. Meet our latest Customer of the Week: Carla Lawson Hair Extensions.
In case you missed it, our new set and forget rebooking reminders and follow-up messages are live!
Eco-friendliness and sustainability have been buzzwords in the salon industry for more than a decade, but being green is now more than just a trend, it’s a responsibility.
For most businesses, the service you provide to your customers doesn’t stop when they step out the door.
It’s a truth universally acknowledged that life happens. Somewhere amongst checking out a client and bidding them farewell, from time to time they may not end up getting rebooked.
Scout Hair is a sustainable salon in inner-city Wellington. Annabel Kinley has created a haven amidst the bustle of the big city. Meet our latest Customer of the Week: Scout Hair.
A year ago I talked about how proud I felt watching Timely turn 4. This year is no different, and the feeling hasn’t faded.
The philosophy they live by at Shear Hustle is "Do to others as you would have them do to you." Their goal is to offer clients the kind of service and style that they would expect for themselves.
We’re back with another selection of tips and tricks to level up your Timely skills! We’re still finding new and exciting ways to save time with Timely, so here are a few things you might like to try!
We're thrilled this week to be announcing the appointment of Timely's new Chief Commercial Officer, Paul Shingles.
Simply Stretch LA offers personalised Fascial Stretch Healing which helps people restore natural movement and revitalise their bodies. Although a fairly new phenomenon, these methods are becoming well-recognised and so is Lindsay’s business.
Matthew Cleary is taking a holistic approach to myotherapy — one that goes deeper than simply treating muscular issues. It’s this personalised approach and attention to detail that makes him one of the best in Melbourne. Meet our latest Customer of the Week: Advanced Myotherapy.
Finding a Digital Marketing Specialist in New Zealand right now is crazy difficult. The pace of an ever-moving digital space and the brain power needed to keep up, means that few people are up to the challenge.
A massive welcome to Jo Stokes, our new dedicated front end developer. She's already been busy poking around the app, adding polish and pizazz!
Karl Bloxham, a strength and conditioning coach at Otago Rugby, first heard about floating in 2015. Inspired by its diverse benefits he went out and gave it a go. Now a float evangelist, Karl shares the benefits of the floating to the entire sporting community through his business FloatFix.
Mucktaru Karbo, or MK, has an exuberant personality. You can't help but feel inspired and ready to tackle anything when you're around him. Like attracts like, and that's the key to MK’s success.
With so many amazing people joining the Timely team this year, we just couldn't wait till the end of year bash to meet them all in person.
Chloe Moir always had a love for health and well-being, but it wasn’t until she met her partner Brendin that their passions collided. Meet our latest Customer of the Week!
We’re back with another batch of tips and tricks on how to be awesome at Timely! There are so many things you can do in Timely, but these are some you might not know about.
Hair Expo Australia is the place to be if you are looking to become a more successful salon manager. From Guy Tang’s colourful presentation to the polished showcases at the Next Gen Gala, there was no shortage of inspiration for every stylist or business person.
We first visited Nicky and Kelvin from (as it was known then) OFF Wax in 2014. They now go by OFF Wax and ON Browhaus, with over four locations and over 40 staff throughout New Zealand, so we thought it was time for another visit.
Timely CEO Ryan Baker speaks about his latest experience at the third SaaStr Annual in San Francisco.
If you've been wondering what we've been up to the past couple of months, you'll be pleased to know that we've been beavering away on some exciting new features.
Pettina Stranghon knew that mental health wasn’t one-dimensional, and couldn’t be treated that way. Noosa Confidential opened in 2009 with the aim of offering a holistic approach to treatment. Their objective is to help people feel better and stay better, long term.