Discover all the latest customer stories, TimelyFit blogs, expert business tips, product updates, and everything else we value at Timely.
Stay innovative, boost your revenue, and spend less time on admin with Timely’s fast and powerful new sales flow! We talked to customers, visited salons, and looked at usage data to help us create a new checkout experience even the most un-tech savvy staff will love 🥰
Salon industry icon Catherine Handcock is founder of Creative HEAD Magazine, director of the British Beauty Council, and managing director of The Industry. Here, she talks to Timely about progress, positivity, and post-COVID recovery.
For nearly forty years, Aromatherapy Associates has been supporting the wellbeing of people around the globe by bestowing the virtues of essential oils on physical and emotional wellbeing. Committed to helping both people and the planet, Aromatherapy Associates was last year awarded B Corp status; a level of certification given only to organisations that meet the highest standards of environmental and social impact. Here, Amy Bonfield, Aromatherapy Associates Education and Business Manager, talks to Timely about the benefits of aromatherapy, breathing exercises, and sleep.
Our world revolves around software, but when it comes to your in store client experience, great hardware is just as important! We spoke with our friend Natasha, owner of Natasha's Skin Spa in Melbourne, to find out why investing in great hardware like iPads is worth every single cent 💖
A pioneer of organisational and social change, Mary Haddock-Staniland recently joined the Timely team as Chief People Inclusion Officer; the first role of its kind at an executive level in New Zealand. Mary, who sits on the board of a number of charities, is passionate about empowering others to reach their full potential and ensuring that everyone has equal access to opportunities and resources. Here, Mary talks about the importance of bringing your "true self" to work, and why all business owners must build and nurture inclusive environments.
Offering multiple payment options to your clients will change your business! Not only will you be able to boost your revenue by upselling retail products like a pro; you can take pre appointment deposits to make sure you’re not out of pocket for no-shows and late cancellations. We chatted to beauty boss Haylee Benton on the different types of payments you should offer, and why! ✨
‘Customers are our sun’ is one of Timely’s company values, and (not so) secretly it’s our favourite one in the design team! It's our goal to make Timely as easy as possible to use for our customers, and our design decisions are always made with you and your needs top of mind.
As co-founder and director of the multi-award-winning Botanica Wellness Spa and Clinic in Melbourne, Sofie Gillard was one of the city’s many beauty industry professionals to endure over six months of lockdown closures in 2020. Here, she talks to Timely about launching new initiatives, preparing for reopening, and the positive outlook for post-pandemic business.
Macquarie Medi Spa lives and breathes gift vouchers. Spa extraordinaire turned salon coach, Karla McDiarmid, firmly believes that it’s one of the best ways to grow your business. In fact, she sold over $100k worth of gift vouchers in December 2020 alone! 🤩
An entrepreneur, investor, and mentor, Haylee Benton is the owner of The Silver Fern Group, a portfolio of hair and beauty businesses, and the founder of PamperPad, the TripAdvisor of salons in the UK. Here, she talks to Timely about managing employee engagement during, and after, the COVID-19 pandemic.
Award-winning barber Tom Chapman has written books, delivered TED Talks, presented an Amazon Prime documentary, and been featured all over the international press. Six years ago, Tom founded The Lions Barber Collective; a charity that raises awareness of mental illness and suicide prevention within the hair industry and beyond. Here, Tom talks to Timely about the mental health training offered by The Lions Barber Collective, the role of the charity, and ways in which industry professionals can look after their own mental wellbeing.
Do "When’s my appointment again?” and “Whoops, I forgot I had an appointment today!” sound familiar? You don’t have to put up with these excuses anymore! We chat to salon owner and business coach, Larissa Macleman, about the best Timely client tools to help you save time and protect your revenue.🥳