Timely Blog

You know what they say: you never get a second chance at a first impression. For salons who offer online booking, this might be your client’s very first impression of your business. We spoke with salon owner and entrepreneur, Sarah Parmenter, on creating an online booking experience that truly reflects your brand.

A lifeline for hair and beauty industry professionals, the Hair and Beauty Charity was founded in 1836 and provides assistance to those facing hardship and financial distress.  Here, Samantha Grocutt, president of the charity, explains how to access financial support from the Hair and Beauty Charity, talks about the impact of COVID-19 on the charity, and details ways to offer support.

In the words of Vanessa McDonald, also known as the queen of retention marketing: “all clients are new clients”. We spoke with Vanessa about looking after your existing clients with a great retention strategy and what tools she uses in Timely to help her client’s salons reach their business potential.🦩

If you don’t appear near the top of the first page when a potential client searches for ‘salons near me’, your chances of ever meeting them are almost zero. We asked Ryan Power for some practical advice on how salons can jump the queue through online reviews.

Nominated in 2020 and 2021 for the Wales Semi Permanent Makeup Specialist Of The Year award, leading brow artist Lorna Roythorne-Du Ross is the owner of RDR Microblading in North Wales. Here, she talks to Timely about her journey as a salon owner, relocating during lockdown, and the importance of seizing opportunities.

Google is a must for any business, but how do you make it work for yours? We spoke with Steve Moore, owner of ‘Bring on Salon Success’,  to learn how to get this free service really boosting your salon ⚡️

Winner of 41 eminent beauty industry and professional awards, Sam Pearce was this year awarded by BABTAC an honourable mention for her work during lockdown, and announced a BABTAC finalist in the 2021 Inspiring Beauty Awards, while last year she was named a Top 100 Beauty Influencer by Professional Beauty.  Here, Sam, an active ambassador for mental wellness within the hair and beauty industry, talks to Timely about preventing burnout and about the launch of Low Ears; a safeguarding initiative and training qualification to protect the emotional wellbeing of industry professionals.

Even a profitable salon or barbershop can run into trouble because of poor cash flow! We’re here with Adam Chatterley, creator of Salon Business Secrets, to help you take control of your money and make sure you’re managing your business’ cash like a boss 😎 

Stay innovative, boost your revenue, and spend less time on admin with Timely’s fast and powerful new sales flow! We talked to customers, visited salons, and looked at usage data to help us create a new checkout experience even the most un-tech savvy staff will love 🥰 

Salon industry icon Catherine Handcock is founder of Creative HEAD Magazine, director of the British Beauty Council, and managing director of The Industry.  Here, she talks to Timely about progress, positivity, and post-COVID recovery.

For nearly forty years, Aromatherapy Associates has been supporting the wellbeing of people around the globe by bestowing the virtues of essential oils on physical and emotional wellbeing.  Committed to helping both people and the planet, Aromatherapy Associates was last year awarded B Corp status; a level of certification given only to organisations that meet the highest standards of environmental and social impact.  Here, Amy Bonfield, Aromatherapy Associates Education and Business Manager, talks to Timely about the benefits of aromatherapy, breathing exercises, and sleep.

Our world revolves around software, but when it comes to your in store client experience, great hardware is just as important! We spoke with our friend Natasha, owner of Natasha’s Skin Spa in Melbourne, to find out why investing in great hardware like iPads is worth every single cent 💖