Online class payments have come to Timely!
The wait is over! You can now accept online payments for your classes through Timely!
That’s right! You can now accept online payments for classes! If you haven’t already set up online payments, you’ll need to do that first.
To set up your class payment policy head to Setup > Services and Edit the class you want to accept online payments for.
Choose whether you want to require full payment or a deposit and then hit Save.
Once you’ve done that, customers booking classes online will be prompted to pay when they are booking their class. Yippee!
When a customer pays for their class online, you’ll see that their invoice has been paid in the class window next to their name, along with the nifty cloud icon to show they’ve booked online.
While the payment is in progress, the customer will show up in grey until the payment has been completed. Similar to services, if the payment is not completed with 60 minutes their booking will be removed.
Check out our help guides for more information on taking online payments for your appointments and classes in Timely.
will there be charges for this on top of our normal monthly bill?
Hey Naomi,
Thanks for reaching out, great question!
You will need to have a payment gateway set up in your account to enable online payments. You can see a list of our supported gateways here.
Each payment gateway will have their own fee structure so that's something to bear in mind, but there will be no extra charge from the Timely end to use this feature.
I hope that helps! If you need a hand setting anything up, feel free to drop us a line on [email protected] :-)
This is great but we really need customers to be able to add products to bookings and pay for the lot online - is this going to be possible anytime soon?
Hi Bianca, thanks for your comment! We don't have any immediate plans to add this, but we do have an existing request for this here: http://feedback.gettimely.com/forums/161498-feedback-for-timely/suggestions/5547099-add-products-when-booking-online
Here are a few things that I am looking for: waiting list capability, integration with Kashoo, ability to pre-set appt times during the day. Any chance that any of those things are in the works?
Hi Keri, thanks for your comment! :-) Check out our customer feedback forum to add your votes to these requests or submit a new idea if it doesn't already exist. We update the status of requests to reflect whether they are planned, started or completed.
Do the function have a shopping cart? So if they wanted to add more than one class?
Hi Joanne, thanks for your comment! At the moment we don't have an option for this, but we do have a request for it here.
I would LOVE for each artist/employee to be able to receive online payments and deposits into their own personal payment gateway. Is this a possibility??
Hi there! I'm afraid this isn't possible at the moment, but we do have a request for staff being paid into their own Paypal accounts here. Hope that helps! :-)
Please can you add the Bendigo Bank payment gateway
Thanks for reaching out, Catherine!
Make sure to add your request to the feedback forum, so that we can see how many other peeps would like this too and keep you in the loop with any updates :-D
You can add new suggestions for payment gateways here