Support / Help Videos
Timely is dedicated to helping you getting set up for success! Learn about how our amazing support team and success coaches can help with data importing, training, and more.
Learn how Timely can help you measure your performance, track your targets, and get key insights into all areas of your business.
Take your band to the next level with Timely! Learn about our automated messaging tools, SMS campaigns, social media integrations, and brand customisation options.
In this demo, you’ll learn about how Timely can take your in store experience to the next level – we look at the calendar, consultation forms, gift vouchers, the checkout process and more.
In this video, we'll show you how to collect fees from clients in your sustainable salon.
In this video, we'll show you how to connect your Tyro Eftpos terminal to the Timely iOS app
In this video, we'll show you how to connect your Smartpay Eftpos terminal to the Timely iOS app
In this video, we'll take you through the process of how to issue a refund for a sale.
In this video, we'll get you up to speed with how to use registers, record petty cash and perform cash ups on the Timely iPhone and iPad app
In this video, we'll show you how to record petty cash expenses in Timely
In this video, we'll show you how to perform an end of day cash up to balance your till
In this video, we'll get you up to speed with how to use registers, record petty cash and perform cash ups in Timely
This video will show you how to setup and customise automated SMS and email messages, and highlight some of the reporting options in Timely.
In this video, you’ll see how simple it is to add and edit appointments in your calendar. Explore how online bookings can free up your time, and see how to raise a sale.
2. Services and staff In this video, we will show you how to add services and staff to your account. We will cover how to customise your services, add staff, and set access permissions for your team.
In this video, we’ll walk you through setting up your business, brand, and location details in Timely. We’ll also add sales information to your invoices and online bookings.
In this video we are going to learn how to use the Roster to view or change working hours.
Let's find out how to raise sales and apply payments on your iPhone or iPad.
Welcome to the our new Point of Sale experience on the Timely iOS app.
This video will show you how to send automated follow-up messages to your customers after they visit.
The easiest customers to win over are the ones you've already seen before!
In this video, we show you all the ways you can get answers to your Timely questions.
In this video, we'll show you where you can view your sent and received SMS and email messages in Timely.
In this video, we will show you how to create bookable resources, assign them to services and make appointments using resources.
Learn how to create a package of services in your account. This video is the first in our four part series on packages.
Learn how to sell a packages to your customers. This video is the second in our four part series on packages.
Learn how to make a booking using packages in Timely. This video is the third in our four part series on packages.
Learn how to redeem packages on appointments and classes in Timely. This video is the fourth in our four part series on packages.
This video will show you how to adjust the level of access a staff member or administrator has to your Timely account.
Here's why Timely has thousands of the happiest customers around the world.
In this video, we'll show you how to add credit to a customer's account and redeem this against an invoice.
Gift Vouchers are an awesome way for customers to pre-purchase and gift a specific dollar value, which can be redeemed against their visits at a later date.
In this video we'll create a Service Group and then add a booking to the group in the Calendar.
Learn how to connect Timely with the popular Quickbooks Online accounting software.
Get a walkthrough of the customer's experience as they book your services online through your Facebook or website.
Learn how to apply manual payments to invoices, including multiple payments (or split payments) with different payment types.
SMS messages are a great way to communicate with your customers. Learn about managing your SMS credits in Timely; it's easy!
Appointments, multi-service appointments, recurring appointments. Schedule all the things!
The Calendar is at the heart of Timely, helping you to quickly and easily schedule appointments and organise your time, staff and clients.
New to Timely? Find out how it works
