Great support that’s fast and friendly
Say hello to our Customer Champions.
Andrew
Sarah
Jess
Issy
Keegan
John
Maddy
Jack
Contact
[email protected]
Have a question? Encountered an issue? Send us an email and we’ll get back to you ASAP (which is pretty quick, if we do say so ourselves).
Live Chat
Want to find out more in real-time? Talk to one of the team instantly through the chat widget at the bottom right of this website
Phone
Got a burning question and want to hear our beautiful Kiwi accents? Request a call from our team here.
In-App Support
Contact us from inside the Timely app and get a fast, friendly and helpful response.
Learn
Help Guides
Articles and guides to help you get started, or make the most of Timely.
Blog posts
Stay up to date with feature releases, handy tips and all the inside info from TimelyLand.
Timely TV
Check out this series of videos that introduce some of Timely's many features.
Common Questions
Quick answers to questions people often ask before signing up.
Changelog
An up-to-date list of new features, enhancements and fixes.
System Status
Experiencing issues with the service? Check here to see if there is a problem at our end.
Security
Everything you need to know about how we keep your data safe.
Wall of Love
Just how happy are Timely Customers? Here's some of the feedback via our Support channels.
“Timely has got customer service right – it’s quick and they even follow you up to check in.”Amanda Mortimer, Your Life Live It