Great support that’s fast and friendly

“Timely has got customer service right – it’s quick and they even follow you up to check in.”

Amanda Mortimer from

Amanda Mortimer

Your Life Live It


  [email protected]

Have a question? Encountered an issue? Send us an email and we’ll get back to you ASAP (which is pretty quick, if we do say so ourselves).

  In-App Support

Contact us from inside the Timely app and get a fast, friendly and helpful response.

  Premium Phone Support

Customers with Premium Phone Support can call the team anytime during regular business hours (AU, NZ, UK only). Email us to learn more.

  Schedule a call

If you have a questions and want to talk it through, you're most welcome to schedule a call.

  Live Chat

Want to find out more in real-time? Talk to one of the team instantly through the chat widget at the bottom right of this website


  Help Guides

Articles and guides to help you get started, or make the most of Timely.

  Blog posts

Stay up to date with feature releases, handy tips and all the inside info from TimelyLand.

  Help Videos

Check out this series of videos that introduce some of Timely's many features.

  Common Questions

Quick answers to questions people often ask before signing up.

  What's New

An up-to-date list of new features, enhancements and fixes.

  System Status

Experiencing issues with the service? Check here to see if there is a problem at our end.


Everything you need to know about how we keep your data safe.

  Wall of Love

Just how happy are Timely Customers? Here's some of the feedback via our Support channels.


  Facebook  &   Twitter

Reach out to say hello, or feel free to ask a question or start a conversation.