How to issue a refund

Sarah Ley-Hamilton Posted by Sarah Ley-Hamilton

In this video, we'll take you through the process of how to issue a refund for a sale.

Sometimes you will need to refund a customer’s payment, particularly if they return a product or don’t go ahead with a booking that you’ve taken a deposit for.

Keeping accurate records of any refunds will ensure everything is accounted for and that your till balances at the end of the day.

We’ll show you how to seamlessly process and record refunds in Timely.

Check out our How to issue a refund guide for more information.