When customers fail to show up for a booking they waste time and hurt your bottom-line. By sending a simple text message or email, Timely can help you reduce no-shows by up to 50%.
Timely acts as your receptionist, automatically sending SMS or email reminders to ensure your customers always arrive on time.
Staff get a notification when appointments are confirmed, changed or cancelled — everyone knows the schedule.
Timely lets you tailor reminders to your customer's preference of either SMS or email (or both), and set how far in advance the Reminders are sent.
We pride ourselves on having a trusted and reliable record of delivery.
If a customer fails to make an appointment you can send an automated SMS or email to let them know. We’ll give you a heads-up the next time they book, so you can call and make sure they turn up. The exact number of missed appointments is stored in the Customer Records. Don't let disorganised customers hurt your profit margins!
Access a full history of every reminder sent to your customers. In the event of a customer dispute this history can help resolve any confusion.
“We used to have a no show rate of 20%. Since we've been using Timely, this has dropped to 2%, due to the email reminders.” Amanda Mortimer, Your Life Live It