Messaging in Timely helps you cut no-shows with automated messages and reminders, get last-minute bookings, and promote special deals and packages.
Send SMS or email reminders to your customers, and optionally have them confirm back with two-way SMS replies. Automated reminders are proven to reduce no-shows by up to 40%.
Bulk SMS lets you message all your customers with your new deal, or special holiday hours. It's immediate and effective, and perfect for special offers or last-minute availabilities.
Need to get in touch with a customer? Send one-time SMS or email message to a client from within Timely. We’ll deliver any replies right to your account, so all your communications are in one place.
Our MailChimp integration lets you send beautiful email marketing campaigns to your clients. Timely syncs your client details to MailChimp, so it’s easy to select a specific group and let them know about the deals they might like.
Automated SMS and email reminders to customers and staff
Notify customers and staff of new bookings, or cancellations and changes to existing bookings
Two-way confirmation feature for customers
Reminder and notification settings for individual customers
Notifications when a client books online
Customise SMS messages using templates
View a log of all emails and SMS sent and received
Easily reply to two-way messages
No credit card required. No obligations or fixed-term contracts.
“We used to have a no show rate of 20%. Since we've been using Timely, this has dropped to 2%, due to the email reminders.”
Works when and wherever you please from your desktop PC or Mac, laptop, tablet or smartphone. Plus, there are no limits or extra fees around the number of devices you or your staff can use.
We do like to brag about this, but only because it's true: thousands of people all around the world absolutely love our Support. We put a huge amount of effort into helping people make the most of Timely, and their businesses overall.
If you're making a decision around software for your business, you probably have at least one or two questions. Our friendly experts are here to help and can clarify exactly how Timely can work for you. Don't hesitate to get in touch!