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Messages

Convenient SMS and email messaging

Messaging in Timely helps you cut no-shows with automated messages and reminders, get last-minute bookings, and promote special deals and packages.

Save time every day with messages and reminders

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Automated reminders

Send SMS or email reminders to your customers, and optionally have them confirm back with two-way SMS replies. Automated reminders are proven to reduce no-shows by up to 40%.

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Bulk SMS marketing

Bulk SMS lets you message all your customers with your new deal, or special holiday hours. It's immediate and effective, and perfect for special offers or last-minute availabilities.

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Send a customer a one-off message

Need to get in touch with a customer? Send one-time SMS or email message to a client from within Timely. We’ll deliver any replies right to your account, so all your communications are in one place.

Email campaigns via MailChimp

Our MailChimp integration lets you send beautiful email marketing campaigns to your clients. Timely syncs your client details to MailChimp, so it’s easy to select a specific group and let them know about the deals they might like.

Messages and reminders keep your customers and staff on track

Automated SMS and email reminders to customers and staff

Notify customers and staff of new bookings, or cancellations and changes to existing bookings

Two-way confirmation feature for customers

Reminder and notification settings for individual customers

Notifications when a client books online

Customise SMS messages using templates

View a log of all emails and SMS sent and received

Easily reply to two-way messages

 

 

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“We used to have a no show rate of 20%. Since we've been using Timely, this has dropped to 2%, due to the email reminders.”

AMANDA MORTIMERYour Life Live It

Questions?

If you're making a decision around software for your business, you probably have at least one or two questions. Our friendly experts are here to help and can clarify exactly how Timely can work for you. Don't hesitate to get in touch!

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Jack and Maddy from Timely's friendly Support team.