By Nicole Henke, 16 Sep 2022

Mailchimp sync errors

You can now see and follow up on Mailchimp sync errors in the Add-ons section.

Mailchimp syncs can fail for various reasons. If a Mailchimp syn error occurs, you can fix it by for example ensuring the API key, lists, and emails are correct. Here is a list of possible reasons for failed syncs:

  • You have exceeded the maximum number of 30 merge fields for this list
  • This account has been deactivated
  • Your API key may be invalid, or you’ve attempted to access the wrong datacenter
  • XXX has signed up to a lot of lists very recently
  • XXX is already a list member
  • A Merge Field with the tag XXX
  • Your merge fields were invalid
  • You can only update email addresses for members with a status of XXX
  • It already exists on the list
  • Was permanently deleted and cannot be re-imported. The contact must re-subscribe to get back on the list.
  • Your account is currently under maintenance. Please check back later