When you use our app, we secure your session by enforcing HTTPS browsing. When you see this symbol in your browser, you know that the information you are sharing is secure.
We set strict password standards, and use authentication tools to protect your account from exploits such as brute force attacks.
With Timely, your data is not stored on your computer. If your PC, laptop or tablet gets lost or stolen, you don’t lose your data – it’s safely and securely stored online and backed up minute-by-minute.
We are immensely proud to be able to say that Timely is available for you to use 99.98% of the time, meaning less interruptions for your business. We also have an on-call technical specialists who can respond to any critical app failures 24/7, and dedicated support and onboarding teams who can help out with any questions you may have during the working week.
As an account owner you have the ability to assign different levels of access to staff that are allowed to login to your account. Your staff can see as much, or as little information as they need to do their jobs. Learn how to setup staff access.
Our servers are located at an enterprise-grade data center, protected by state-of-the art physical security, including 24 x 7 x 365 surveillance, environmental protections and extensive secure access policies.
We’ve had independent security testing carried out by 3rd party security specialists to verify our systems and processes. We also regularly carry out in-house security maintenance, and re-check our processes so that you can rest assured your information is in safe hands.
For customers in the European Union, Timely offers an additional Data Processing Agreement to ensure compliance with the EU Safe Harbor framework. Read what this means and what you need to do.