SMS marketing is proven to reduce no-shows

Keep clients coming back with automated reminder messages. Timely allows for custom SMS marketing & email messages to be sent whenever you like. Just set & forget!

Keep customers coming back with rebooking reminder messages New!

Automated rebooking reminders

Rebooking reminders are an easy way to get your customers walking back through the doors of your business. Send customers an SMS or email to give them a nudge to book in again if they haven’t got a future appointment booked. Boost client retention with rebooking reminders (blog)

Follow-up messages

Timely follow-up messages make it simple to reach out to your clients after their appointments. Follow up with aftercare instructions, request a review or simply check in with your client after their service. Delight your customers with follow-up messages (blog)

Reduce no-shows with automated reminders

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Automated reminders

Reduce no-shows by up to 50% with automated SMS or email reminders. Your clients will appreciate the service too – reminders help everyone to be organised.

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Two-way SMS confirmations

Make it easy for your customers to confirm their own appointments with a simple ‘Y’ in a text message. "Two-way" means that you can send a friendly reply to their confirmation, straight from Timely.

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SMS reminder templates

Customise your SMS reminder messages to be unique to your business using our SMS reminder templates. Placeholders make it easy to personalise the message for your customers, making you look professional.

Bulk SMS marketing

Message all your customers with Bulk SMS to let them know about a new deal, or special holiday hours. It’s immediate and effective, and perfect for special offers or last-minute availabilities.

Email campaigns via MailChimp

Our MailChimp integration lets you send beautiful email marketing campaigns to your clients. Timely syncs your client details to MailChimp, so it’s easy to select a specific group and let them know about the deals they might like.

Flexible, powerful communication

Deliver professional service

Automated SMS marketing and email reminders to customers and staff

Notify customers and staff of new bookings, or cancellations and changes to existing bookings

Two-way confirmation feature for customers

Reminder and notification settings for individual customers

Notifications when a client books online

Customise SMS marketing messages using templates

View a log of all emails and SMS sent and received

Easily reply to two-way messages



More reasons to love Timely

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“We used to have a no show rate of 20%. Since we've been using Timely, this has dropped to 2%, due to the email reminders.”


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