Sales Development Representative (Outbound)
Timely is the world’s smartest appointment booking software servicing over 38,000 users in the hair, beauty, and wellness industries all over the world. Our beautiful, user-friendly platform allows our customers to deliver exceptional client experiences and effortlessly manage their appointments, clients, sales, staff, stock, reporting and more.
Our customers are our sun and we believe that a seamless and memorable customer experience is driven by the employee experience that our people have within Timely. We live and breath our values, including ‘Bring your whole self to work’. We celebrate the things that make us individual at Timely and believe that better decisions are made and better products are created when people can be themselves.
We’re not your average tech company. We operate in a clustered remote model with 80+ people spread across Greater London, Dunedin, Wellington, Auckland and Melbourne. We hire people who make the most of #timelylife and are able to balance their personal and professional priorities well. We truly look after our people, so at Timely you can expect a competitive remuneration and benefits package, including a wellness allowance and professional development fund.
At Timely, we’re passionate about improving the lives of business owners with our business management and scheduling solution developed specifically for the Salon and Spa industry. We work with thousands of inspiring customers and it’s a privilege to serve them! We are really excited to continue to grow our UK presence in 2019 and we are looking for sales reps (ideally with SaaS (software-as-a-service) experience) to join our Timely crew.
What you will do:
Being on the front-line of our Sales Development Team you’ll create that all-important first impression and kick start the sales process.
Your job will be to source hot leads, and convince them that they should consider changing their status quo. Before our customers are passed on to our fabulous Account Execs, we need to first get them excited about the potential of what Timely can do for their business.
As the person initiating the first point of contact, you’ll be tasked with finding new Timely leads via phone, email, website chat as well as face to face. You’ll understand – and care about – what they’re trying to do, and will quickly and naturally build rapport with these busy business owners in the beauty and wellness space. If someone emails asking for a call you will absolutely delight them, because they’ll barely have their hands off the keyboard before their phone rings.
You’ll be an integral part of our team – not just the sales crew, but the whole company. Our marketing team work hard to bring the right people to our website and into free trials, and they’ll rely on you to feed information back on how well we’re communicating the right value to the world. You’ll develop great insight into what our potential customers might be struggling with, and will become a fountain of knowledge for our product team. You’ll make sure the right people go on to use Timely, never jamming square pegs into round holes – and our support team will high five you for it.
In the UK, we’re predominantly home-based, but looking to expand swiftly and a local office is likely. This is not for everybody. We hire people that don’t just make this work, but who make it work awesomely so that their work and home life both benefit.
- You’re an incredible communicator: you’re friendly and relaxed, and take pride in everything you produce.
- You have a friendly, confident phone manner, and the idea of jumping on the phone to talk to people from around the world excites you.
- You are creative in finding new leads and can engage potential customers quickly.
- You understand people and business: you relate well to small business owners, and naturally empathise with the challenges they face every day.
- You understand the difference between features and benefits: you can quickly apply that thinking to help businesses see the real-world value of what Timely does, and achieve the things that are most important to them.
- You’re the most motivated person you know: you’re the Energizer bunny, getting things done, juggling and prioritising na urally where you need to. You like to think, reflect and plan, but when it’s all said and done…you’re a doer.
- You ideally live within a commutable distance to London and have worked in a sales role for a SaaS company and used a comprehensive CRM like Salesforce.
- You live a connected digital life: technology is your thing, and you’re comfortable using any web app that gets thrown at you.
- You’re a positive, happy person who listens to others: you’re genuine and transparent in your interactions with people, and don’t need to leave your ego at the door because, well, you don’t have one
- This role is full time, permanent
- Head office in London
- We’ll set you up with all the shiny new equipment you’ll need
- Work primarily from home, but will look forward to spending time with your teammates in London regularly
- Professional development fund
- Wellness allowance
- Applications close when we find the right person!
People join us because they want to belong to a company that walks the walk and actually puts their people first. Sound good to you? Don’t wait any longer…click ‘Apply’ and we can chat!
P.S. Here’s a few of our sales crew at a beauty expo:
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Can’t wait to see all your faces at @brisbanehairandbeautyexpo 🤗 Can’t you tell 😽? Brisbane, AU | #PoweredbyTimely ⚡️ For a Free 14-Day Trial click the link in our bio☝️ #gettimely #timelysalonsoftware _____________________________ #beauty #beautiful #hair #hairstyle #barber #barbershop #hairdresser #health #peace #dayspa #spa #relax #love #salon #schedule #calendar #booking #management #brows #browgame #salonlife #salonowner #beautycommunity #tattoo #tattooartist #minimalist ————————————————
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Have you got any questions you’re dying to ask us? 🤔 We’ve got a great bunch of friendly staff who would love to take you through our software and answer whatever is on your mind! Come say hey 🌷 Brisbane, AU | #PoweredbyTimely ⚡️ _______________________________ For a Free 14-Day Trial click the link in our bio☝️ #gettimely #timelysalonsoftware _______________________________ #beauty #beautiful #hair #hairstyle #barber #barbershop #hairdresser #health #peace #dayspa #spa #relax #love #salon #schedule #calendar #booking #management #brows #browgame #salonlife #salonowner #beautycommunity #tattoo #tattooartist #minimalist ————————————————
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That was a blast 💥 Thanks to everyone that stopped by over the weekend. We are stoked to welcome some rad new customers to the Timely family 💙 @beautyexpoaustralia | Sydney, AU | #PoweredbyTimely ⚡️ For a Free 14-Day Trial click the link in our bio ☝️ #gettimely #timelysalonsoftware _____________________________ #beauty #beautiful #hair #hairstyle #barber #barbershop #hairdresser #health #health #clinic #dayspa #spa #love #salon #schedule #calendar #booking #management #brows #browgame #salonlife #salonowner #beautycommunity #tattoo #tattooartist #minimalist _____________________________