We’ve added another feature, classes to packages!
In February we released our Packages feature, and today we’re excited to announce that packages can now be created and redeemed for classes!
Class packages work the same way as regular service packages, with the added ability to redeem for specific customers attending a class. It’s an ideal solution for busy personal trainers and other fitness businesses – bundle up your classes and redeem them each time a customer attends! Easy!
Creating a class package
Creating a class package is easy, just head to Setup > Packages to get started. Fill out all the usual package information, and then switch to the ‘Specific class‘ tab when selecting the Package items.
Here you’ll see a drop-down list of your classes. Select the one you’re creating a package for, and click ‘Add class‘. Once the class has been added, you can set the number of visits in the package.
Hit Save, and you’re done!
Selling a package to a customer
Once your package has been created, you can issue it to a customer as normal. You can also issue a package to a customer from their Customer record.
Redeeming a class package
Now for the exciting part! To redeem a class package, click on the class from the calendar and go to the Attendance tab.
Here you’ll see a list of customers enrolled for that class. To redeem a package, click ‘Attended‘. This will bring up the package redemption check box for you too apply to the specific class. Check the box and click ‘Apply‘.
Once the package has been redeemed for the class, the Packages icon will appear next to the customer name on both the Attendance and Customers tabs. This makes it easy when it comes time to raise invoices for the class.
Tracking redemptions of class packages
Tracking the redemptions of your class packages is easy! It’s exactly the same as service-based packages, with all the same reporting functionality.
Check out this help guide to see what’s available.
Let us know what you think!
You’ve been telling us for a while that this was an important feature for you, so we know you’re going to love it! Let us know what you think in the comments below.
What an excellent addition to a fantastic booking system! Make's our life a lot easier and more manageable.. Keep up the awesome work!
Thank you Mike! :-)
We are so excited about this! We love it... what we have tested so far anyway :)
Just wondering, will there be a "symbol" (like the blank paper / black paper) beside customers names signed up for services? We use Timely for keeping track of enrolments in our dance courses. Each course has say 5 classes (1 each week), and we enrol people in these through Timely. If we enrol them in the course, and want to invoice them via a "package", which is ultimately an invoice for the full course (rather than for individual classes that make up a full course), is there a quick way for us to check who in the class list has or has not been issued a package (and ultimately an invoice)?
The paper symbol is handy because we can see at a glance who has or has not been issued an invoice. When issuing the invoice via a package there is no symbol as far as I can see?
Thanks!
Hi Lauren,
Yep! If a package has been redeemed for that class the package symbol will appear next to the customer's name on the Customers tab of the class.
I hope that helps! :-)
Very nice. Thanks for the added feature!
Yay! Finally...
Can't wait to take a look for our clients.
Hi there
I love the class package idea. However it would be even better, if you could select more than one class to redeemed on the package.
Steph
I love the classes have been added too but I’d prefer to see the option of offering both services and classes in a package. e.g I run a life after cancer programs. This includes 3 counselling sessions (services) and a workshop (class) and meditation classes. Thus ideally I’d like to see both included for specificity.
Hi Jo, thanks for the feedback. There's this existing feature request that you can vote on but in the meantime, you can issue two separate packages (for classes and services). The redemption will be seamless and triggered by what type of event is being completed.
Love this feature. Would like to be able to use for all classes offered. So 6, 8, or 10 class package for all fitness classes offered. And a monthly unlimited offer that will count how many a client uses in the month package.
Hi JT, thanks for your comment! Have you checked out the 'Any service or class' tab when setting up a package? This allows you to set up packages that can be redeemed against any of your classes. For unlimited class packages, we've got a request for that here. I hope that helps! :-)