The Ease of Switching to Timely – A Customer’s Perspective
Leah Miller, Director at Waxed (36 staff across five locations) highly recommends switching to Timely. Here's what she had to say about her experience...
“It’s quick and easy to use from both a staff and client (online booking) perspective, the reports offered are thorough, the transition process was seamless, and the ongoing support is brilliant.”
We met Leah at the Melbourne Beauty Expo. She saw our friendly team standing at the booth and came over for a chat. Leah explained that she had just begun to research alternative software options to help run her waxing salon. The software she was running previously was unable to accommodate the growth of the business, and her multi-salon requirements.
“The Timely Team were able to provide answers to all of my questions, find solutions to my problems, and acknowledge the challenges faced by a multi site operator.”
Leah got in touch with our sales team after concluding that Timely was the best fit for her business. After saying ‘yes’ to the switch, we helped her get set up and transferred her entire database including years of historic and future bookings, along with a complicated schedule of 36 staff over 5 salons.
“I continued to be pleasantly surprised by the ease in which the transition process occurred.”
With months to spare before the busy holiday period, Leah was up and running with her new salon software. The Timely team was happy to help get everything set up and were even more pleased to hear from Leah after the process was complete. She sent us the following message,
“Not only is the teams product knowledge incredible but their team work, enthusiasm, and professionalism made it clear that I had made the right decision and there was nothing to worry about.”
Thanks Leah! We’re glad you said ‘yes’ to Timely.
Switch to Timely today
At Timely we make getting started as easy as possible. We have people around the world ready to help get you up and running, as well as great online support.