Payment features coming to Timely
We know many of you have asked for more payment-related functionality in Timely. Here's a quick round-up of the most requested features in this area.
- Online booking payments
- Mark an appointment as paid and generate an invoice
- Cashbook to record invoices and payments
- Ability to sell products
- Gift vouchers, packages and session tracking
The good news is that payment features are now at the top of our development list and form a big part of our product roadmap for the next few months.
Here is a quick summary of what that roadmap looks like:
Phase 1 – “Behind the scenes” work to build out the infrastructure for invoices and payments
Completed. Details here.
Phase 2 – Ability to raise an invoice for an appointment from Timely and mark an appointment as paid by choosing a payment type.
Completed. Details here.
Phase 3 – Online payments; e.g. customers can book and pay when making their online booking. Also the ability to send customers a link from within the main calendar app for them to make payment for an appointment.
Completed. Customers can book and pay at time of booking. You can also accept invoice payments online
Phase 4 – Products.
Completed. Details here.
Phase 5 – Build out the cashbook function including ad-hoc invoice items, split payments, account balances on customers, etc. Extend online bookings to support deposit amounts.
Mostly complete. We’ve added account balances to customers, you can apply partial payments to invoices and accept deposits for online bookings.
Hi there - this is a useful update, but what is the anticipated timeline for online payments? Thanks.
We'll get a firmer idea once we've got a good chunk of development under our belt, but if you had to push us for an answer 1-2 months is a rough ETA. We'll keep you updated via the feature request system at http://help.gettimely.com
Sweet, now if you can link to PayPal for payments that would be great.
Paypal will be the first cab off the rank for online payments :)
Awesome! Sounds like you guys are on to it and I look forward to trying out the new features when they're ready. Just what we need!
This update would be great, but what would win you our business is if you had an option to capture the credit card data to be charged in the case of no-shows, using a service such as Authorize.net's CID module.
Hi Brad, out intention is to provide a variety of credit card options including charging full amount, deposit or just authorising the card so it can be charged later.
Sounds great. Andrew, you mentioned being about to authorise a CC - will the system have the ability to store cards information too? This would be great for reoccurring appointments.
Hi Josh, yes authorisation with the ability to add further charges is planned.
Hi Andrew,
Now that XERO already offers online payment, would it be easy /possible to work off that infrastructure, for example? For us, the most important part is the online payment as to avoid no-shows.
Hi @Leo, if your account is integrated with Xero you could potentially use their payment service. Timely raises an invoice in Xero and that invoice can then be set to take payment via Xero.
As far as Timely goes, we'll be developing our own payment integrations - Paypal and Payment Express initially, with other providers added as soon as possible.
Hi Andrew, yes, I know that (it is great). However, I was referring to the online booking specifically. I was hoping that as soon as someone books online a invoice link could be generated requesting payment. Let's say you book your appointment, Timely send's the invoice to xero and the ink of that invoice return to timely. From there the client clicks and pay. I bet it is easy to write but hard to implement :-)
Ah right, see what you mean. I think one limiting factor for this at the moment is that Xero doesn't allow invoices to be emailed when you raise them via the API. With our own payment service one of the things we are going to look at is generating an invoice/payment link from within Timely itself.
So will the system allow you to take deposits from online bookings? and will it allow you to specify which services that you want to take deposits on? I'm brand new to timely but so far I do love it & I'm hoping my staff will when I put it in to place!
Sam
Sorry for the slow reply. Yes, the payment system will allow you to specify whether to take a deposit or the full amount.
Integration with a credit card swiped for in store bookings is also a must. My current appt system requires manual entry so we are looking elsewhere.
This is great cant wait for the add on, I'm sure you'll find a lot more people will be happy to sign on once this is up and running. We need it to secure payment to avoid cancellations. Hurry!!! ;)
We're working as fast as we can! "Phase 2" should be going live within the next week clearing the way for the work we need to do for online payments.
Hi Andrew. All of the information is extremely exiting and in much need. I am just curious to know if by the time Phase 5 is completed and all follows through as planned, how it will work in conjunction with Vend? Especially for small businesses like mine, this implementation seems ideal. I am just wondering if it is necessary for me to even consider Vend at this stage (as I am new to Timely). Or just wait until completion of all Phases to load my few basic products, payment methods and invoicing? Thanks
Hi Anneke, I'd expect the product side of things to be very basic - i.e. the ability to load a product with a price and a stock level count that gets decremented when you raise an invoice for that product. It wouldn't have all the bell's and whistles that Vend has around inventory management, stock takes, point-of-sale screens, etc.
It will also take us a fairly long while to get to Phase 5, at least 3-4 months I'd say. We also have special "combo" pricing for both Vend and Timely. Check it out here: http://www.vendhq.com/salon-software
Hi Andrew, Sorry I have read the above, may sound like I haven't but just confused as to when payment options will be up and running? Is this what you say phase two is? It will be up and running in the next week? Major problem with my business is last min cancellations driving me mad.... This will do so much for my business once it is up. By the way we love timely! : )
Hi Andrew,
Will it be possible to do EFT reciting and HICAPS payments? How is this possible? I have added HICAPS as payement type- is that all I need to do?
Thanks
Hi Elizabeth, that's it! Create a payment type for any payment you take then this will be recorded and appear in reporting.