Timely Blog

Discover all the latest customer stories, TimelyFit blogs, expert business tips, product updates, and everything else we value at Timely.

Cultivating a culture of inclusivity
By Sarah Blake, 19 Mar 2021

Cultivating a culture of inclusivity

A pioneer of organisational and social change, Mary Haddock-Staniland recently joined the Timely team as Chief People Inclusion Officer; the first role of its kind at an executive level in New Zealand.  Mary, who sits on the board of a number of charities, is passionate about empowering others to reach their full potential and ensuring that everyone has equal access to opportunities and resources.  Here, Mary talks about the importance of bringing your “true self” to work, and why all business owners must build and nurture inclusive environments. 

Timely Fit: Payments to help ramp up your revenue
By Annabel Mawdsley, 18 Mar 2021

Timely Fit: Payments to help ramp up your revenue

Offering multiple payment options to your clients will change your business! Not only will you be able to boost your revenue by upselling retail products like a pro; you can take pre appointment deposits to make sure you’re not out of pocket for no-shows and late cancellations. We chatted to beauty boss Haylee Benton on the different types of payments you should offer, and why! ✨

Behind the scenes of Timely’s new sales flow
By Amanda Prisk, 15 Mar 2021

Behind the scenes of Timely’s new sales flow

‘Customers are our sun’ is one of Timely’s company values, and (not so) secretly it’s our favourite one in the design team! It’s our goal to make Timely as easy as possible to use for our customers, and our design decisions are always made with you and your needs top of mind. 

Reopening after lockdown
By Sarah Blake, 15 Mar 2021

Reopening after lockdown

As co-founder and director of the multi-award-winning Botanica Wellness Spa and Clinic in Melbourne, Sofie Gillard was one of the city’s many beauty industry professionals to endure over six months of lockdown closures in 2020. Here, she talks to Timely about launching new initiatives, preparing for reopening, and the positive outlook for post-pandemic business.

Timely Fit: Grow your business with gift vouchers
By Alex Davies-Parmenter, 11 Mar 2021

Timely Fit: Grow your business with gift vouchers

Macquarie Medi Spa lives and breathes gift vouchers. Spa extraordinaire turned salon coach, Karla McDiarmid, firmly believes that it’s one of the best ways to grow your business. In fact, she sold over $100k worth of gift vouchers in December 2020 alone! 🤩

How to maintain employee engagement during a pandemic
By Sarah Blake, 10 Mar 2021

How to maintain employee engagement during a pandemic

An entrepreneur, investor, and mentor, Haylee Benton is the owner of The Silver Fern Group, a portfolio of hair and beauty businesses, and the founder of PamperPad, the TripAdvisor of salons in the UK. Here, she talks to Timely about managing employee engagement during, and after, the COVID-19 pandemic.

Mental health training
By Sarah Blake, 9 Mar 2021

Mental health training

Award-winning barber Tom Chapman has written books, delivered TED Talks, presented an Amazon Prime documentary, and been featured all over the international press. Six years ago, Tom founded The Lions Barber Collective; a charity that raises awareness of mental illness and suicide prevention within the hair industry and beyond. Here, Tom talks to Timely about the mental health training offered by The Lions Barber Collective, the role of the charity, and ways in which industry professionals can look after their own mental wellbeing.

Timely Fit: Prevent no-shows with Timely’s client friendly tools
By Alex Davies-Parmenter, 26 Feb 2021

Timely Fit: Prevent no-shows with Timely’s client friendly tools

Do “When’s my appointment again?” and “Whoops, I forgot I had an appointment today!” sound familiar? You don’t have to put up with these excuses anymore! We chat to salon owner and business coach, Larissa Macleman, about the best Timely client tools to help you save time and protect your revenue.🥳

Reopening your business after lockdown in 2021
By Tracey Lydiard, 24 Feb 2021

Reopening your business after lockdown in 2021

You’ve had to sit back and watch thousands of people commit crimes against hair (and not just on their head) and attempt at home facials during lockdown, but the official word from Boris is that it’s almost time to open your doors again! Your clients will be desperate to see you when that time comes, so Timely is here to help you manage your business, and get ready for the reopening rush!

Timely Fit: Protect your revenue with appointment deposits
By Annabel Mawdsley, 22 Feb 2021

Timely Fit: Protect your revenue with appointment deposits

No-shows and late cancellations can really affect your cash flow and profit, so we’ve teamed up with international award winning Salon Business Coach, Jessica Crane, to talk about how to get started with deposits; the first in our Protecting Your Revenue series. Check out the video below 👇

The STABLE business formula
By Sarah Blake, 22 Feb 2021

The STABLE business formula

Founder of online business turnaround program Salon Success Freedom, Susan Routledge has won numerous national business awards and is a BABTAC board member, creator of the Beauty Director’s Club, and author of bestselling books including recently released Beauty and the Best. Here, Susan talks to Timely about how to stay focused in business, and about her trademarked STABLE business formula.

Dealing with hair loss
By Sarah Blake, 12 Feb 2021

Dealing with hair loss

Founder of Simone Thomas Salons, Simone Thomas Wellness, and the Living Life Well podcast, Simone Thomas is a multi-award winning hair loss consultant who has helped thousands of people to regain healthy hair and confidence. Here, Simone shares valuable insight into the triggers of hair loss and the way to tackle it.