Ideas and tips for your business from a range of industry experts on growth, finances, staff, wellness, and more.
The most expensive 6 words for the owner of a business are: "We've always done it this way". In this post (read time 2:45) I share how change can be used to improve the way you do business.
We picked the brains of 10 experts in the hair and beauty industries on what they see as the salon trends for 2019. How many can your business tick off?
Jazz Pampling was in Auckland recently teaching a brow sculpting masterclass. We caught up with her to chat about the importance of education in the beauty industry.
There are a myriad of free social media management tools out there that can help you save time and money. Let's take a look at some of the best!
The latest functionality to help you run your salon or spa is the ability to store all your clients documents in Timely. Yip - no more messy files all over the show.
Do you sometimes get mixed messages about technology? Timely are passionate about being straight up, informative and helpful when it comes to our cloud software.
I recently attended Hair Expo Australia in Melbourne and had an absolute blast meeting new people, chatting with existing customers, and showcasing our software.
Salon owners come across opportunities to help their clients on a daily basis. In this post (read time 2:00) I explain how to recognise these opportunities.
Mel Morris looks at how to keep existing clients from going cold towards your services.
A good spa menu will help clients decide what sort of treatments they'd like. When done exceptionally well, a menu will even sell treatments for you.
Every salon and spa wants to go the extra mile to make their client's day. You need to surprise and delight your clients in order to succeed.
Salons actually don’t sell haircuts, they sell time...and finding 15 minutes in your appointment book could make you $23,000.