Take control of your business

Take the tour and see why so many people love Timely

It all starts with the calendar

Your calendar is a daily plan for your business. Timely has a beautiful, easy-to-use calendar that turns you into a Scheduling Superstar.

A view to suit you

With views by staff, location, day, week or month Timely’s Calendar is easy and fast to navigate.

Flexible time

Easily book, re-book and change appointments in just a few clicks. Schedule appointments, classes, group bookings or just block out busy times.

Customize it

Color your services how you want, set slot intervals, your business hours and pick your default view.

See and know

Icons tell you when bookings are complete, no-shows, VIP customers, contra/alerts, notes, sales and more.

Sync calendars

Timely syncs with Google Calendar, iCal, Microsoft Outlook and more.

Schedule anywhere

Your Timely calendar works across smartphone, tablet and desktop. Schedule when you’re on the go.


Instantly decrease no-shows with friendly reminders

Automated text message and email reminders that you can configure. Make sure your clients never miss an appointment again.

Reminders

Set up reminders how you want, so clients never miss a booking. Text and email reminders can reduce no-shows by up to 50%.

Reply to confirm

You can even allow clients to reply to your text reminders with a ‘Y’ or ‘N’ to confirm they are coming. No more sending texts manually.

Notifications

Send customers and staff a text or email when appointments are confirmed, changed or cancelled. Everyone knows the schedule.


Grow your client database

Reach new clients through your website or Facebook page. Timely’s book now buttons are easy to add to both. And there’s a free mini-website if you don’t have one already.

Online bookings

Allow your clients to book online through your website or Facebook. Configure staff, services and times that are available to book.

Email marketing

Email is still an excellent way to keep in touch with your clients. Segment your customers and send targeted emails to increase bookings.

Free mini-website

Use our free website tool and link it to your domain name. Boom! Add a Book Now button and you’re in business online…


Build your client relationships

Easily manage your client records, and take advantage of Timely’s powerful options to know your clients and up-sell.

Your business in your pocket

Move around your place of business and relate to clients in a way that’s natural and relaxed. As you chat, tap out a quick note in Timely on your iPad — it’s all good.

Put faces to names

Add a photo to a client record, and give them a warm personal welcome the moment they walk in the door.

Email marketing

Email is still an excellent way to keep in touch with your clients. Segment your customers and send targeted emails to increase bookings and drive sales.

Client database

Keep a record of your clients, their personal details, birthdays, preferences and referral source. Find them easily by name, location, or phone number.

Booking & purchase history

A client history is only two clicks away. Use this to start a conversation or learn about their preferences.

Identify VIPs & no-shows

Keep track of the all-important high-rollers! Clients who are challenged by punctuality will trigger an alert when making a booking.


Streamline your people & places

Timely can handle all your staff, locations and services. And, as your business grows, so can your Timely account.

Roster your staff

Manage hours, vacations, sick leave, adjust working hours or swap staff between different branches. Assign staff to specific services or locations.

Work from fixed or mobile locations

Add as many business locations as you need. A location may even be mobile, e.g. vehicles that make on-site visits.

Control what your staff can see

Give staff as much access as they need. Business financials, for example, can be as open or private as you please.

Keep staff on track

Automatically email staff a list of their bookings for the day. Send texts or emails to staff when appointments are edited. Bookings in Timely can be synced with your staff’s personal calendar apps.

Keep track of staff

Everything your staff do using Timely is saved in the Activity Log. Emails, texts, bookings and sales — the lot.

You only pay for bookable staff

Only bookable staff count towards the number of people using your Timely account. Set up as many account admins (e.g. receptionists) as you like for free.


Show me the money!

Getting paid on time is a big challenge for small business. Give your customers more ways to pay and easy options to up-sell products.

Flexible invoicing

Create invoices that handle services, products, taxes, discounts (line items or invoice total) and more.

Online payments

Customers can pay when they book online or email them a link to pay securely online, before or after their appointment.

Sell more products

Set up your retail products and easily sell these at point-of-sale. Timely manages your stock levels and sales performance. You can even hook up a cash drawer or receipt printer.

Convenient invoicing
Create invoices for appointments and classes straight from the calendar.
Products
Add retail products to invoices.
Apply discounts
As either line items, or from the invoice total.
Commission
Assign staff members to invoices for tracking commission.
Policies
Set up full, part or deferred payment policies, and customize them per service.
Printing
Print receipts from a range of thermal printers, or save your invoices as PDFs.
Everything at once
Add multiple appointments, classes and products to a single invoice.

Know your numbers

Timely’s reporting system is more than an overview of your business — it gives you a heads-up on key performance indicators that help show you where to focus, and what to improve.

Dashboard

Get a summary of all your bookings and how your business is tracking instantly, any time.

Business Performance

Focus on key metrics like rebooking rate, time between bookings and more.

Financials

View a rich array of financial data including sales by service, staff and products.

Appointments

Distribute day sheets to your team, see what’s coming up next, view appointments by status and more.

Happy Staff

Keep across your staff rostering, utilization, services booked and more.

Happy Customers

Segment customers by their spend, or use reports to see how long since they last booked. You can even see any upcoming birthdays.


Connect other apps, and do more

Timely connects with a bunch of great apps including Xero, Google Calendar, MailChimp, Vend, MYOB, Google Contacts and more. For details please visit the Add-Ons page.


Work anywhere, on any device

When you run a business that you love, being able to keep doing it when you’re not in the office provides perfect flexibility. Timely works beautifully on smartphones and tablets so you’re always in control.

Schedule anywhere
Access your bookings calendar from work, home or on-the-go. Your staff can do the same!
Use your existing devices
With Timely, there’s no special hardware you need to purchase. Use it on any device; desktop, laptop, tablet or smartphone.
Touch-friendly
Timely detects tablets (such as iPads) and adjusts for ease of use.
Empower your clients
Book and pay from their smartphones.
Smartphones are smart
Timely works from your phone — be it iPhone, Android or Windows.

Your data is secure, backed up — and you own it

Our tech team at Timely is passionate about data. What does that mean? It means keeping data secure, backed-up and respecting your ownership. You can have peace of mind and stay focused on your business — we’ve got it covered.

We use the latest security
Your data is secured and encrypted using the same technology that banks use.
We keep backups for you
Focus on running your business and be confident that your data is backed up at all times.
Your data is your data
You can access and download your data from Timely any time. It’s yours.
Uptime
With customers around the globe, we have a proud uptime record at Timely. We work hard to make sure that the systems are robust and reliable.