Category Archives: Tips & help

MailChimp integration

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Our integration with MailChimp has now been officially released. Design and send email marketing with MailChimp with your customer contacts automatically managed by Timely.


Improvements to calendar and customers

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We know that if you are using Timely constantly throughout the day small improvements can make a big difference to your effectiveness. With this in mind, we think you’ll appreciate a few new features we’ve released to Timely.


Choosing staff when booking online

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If you have multiple staff – we’ve added a new option to Timely so you can decide how staff are selected for online bookings. To date, when a customer books online they can select a specific staff member, or select “no preference”. If they select “no preference” – the online booking calendar will display combined   …Continue Reading


Class and group scheduling is here!

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Timely has always been awesome for “one on one” appointments with a customer. Now we’ve added support forĀ group & class bookings! We know many of you have been waiting for this – so let’s get straight into theĀ details. 1. Set up your classes: Go to Settings > Services and click the Add Class button: Enter   …Continue Reading


Take bookings from Facebook

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Our mission at Timely from day one has been to provide our customers with; The best appointment scheduling system possible, to make your lives easier; and Features and tools that actively help you get new customers through the door. Today we are stoked to launch a new tool for you to get those online bookings   …Continue Reading


SMS replies and two-way confirmation

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We’ve been making some big improvements to our SMS and messaging system. You might have noticed we’ve added a new Messages tab which allows you to view the SMS and email messages sent to your customers. And now our New Zealand and Australian clients can receive SMS replies from their customers. We’ve even added the   …Continue Reading


Improved: attaching customers to appointments

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A small but significant improvement to the customer name field when creating appointments – simply type the customers name in full to see existing matches or to create a new customer.


Roster your staff

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Our staff rostering system has just gone live. You’ll find it under Settings > Roster in your Timely account. We know many of you have been waiting on this feature to roster your staff over the Christmas and New Year’s period and we’d like to thank you for your patience! We also appreciate all your   …Continue Reading


Staff rosters – we need your help!

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We’re improving the rostering of staff in Timely and we need your help! Take a look at this mock-up and let us know if we’re on the right track. All feedback and suggestions are welcome.